Charles German
Charles German at BMW of Allentown

Charles German | Page 5

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.7
97 Reviews

Dealership Experience

16 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

Languages Spoken

English English

4.7

97 Reviews

Write a Review

97 Reviews of Charles German

April 03, 2024

Dealership Rating
Employee Rating

Great hometown service from a luxury brand! I enjoy dealing with Charlie and Matt in service. More

by Neffy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Conway

February 22, 2024

Dealership Rating
Employee Rating

Great service and very nice staff. Coffee and snacks were offered to. I will continue to bring my car to daniels More

by Jbevans0157
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2023

Dealership Rating
Employee Rating

Great service and always quick. Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was More

by NJPAC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Mar 03, 2023

BMW of Allentown responded

Thank you for sharing your kind review! Ethan and the rest of our team look forward to seeing you next time at Daniels BMW!

February 28, 2023

Dealership Rating
Employee Rating

Daniels BMW advised me in a report on my car that I needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however More

by shyb
Recommend Dealer
No
Mar 23, 2023

BMW of Allentown responded

We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and help provide a better experience next time. Thank you, Webster Lingle - Service Manager - 610-820-2987

February 03, 2023

Dealership Rating
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We just had both of our Mini Coopers serviced @ Mini of Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video ex More

by marjoriegraeff
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Feb 06, 2023

BMW of Allentown responded

Thank you for trusting MINI of Allentown with your automotive needs! We're happy to hear Robin & the team took great care of you throughout your most recent experience and we look forward to seeing you again next time. Take care!

January 27, 2023

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Excellent service and took care all the problems very well. Highly recommend for all needs. More

by kodam_ravi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 27, 2023

BMW of Allentown responded

Thank you for the excellent feedback! We appreciate your business and hope to see you again next time here at Daniels BMW!

January 19, 2023

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I arrived to your dealership with my car problem and without an appointment, and the car was repaired in one hour. I appreciate your service very much. More

by podgorski 368
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Recommend Dealer
Yes
Jan 20, 2023

BMW of Allentown responded

It was our privilege to assist you! Thanks for visiting Daniels BMW and please don't hesitate to reach out if we can be of service again in the future!

January 14, 2023

Dealership Rating
Employee Rating

My X5 had to be driven around for an extra 40 minutes because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and ne More

by Conkey84
Service Price Transparency
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Recommend Dealer
No

January 07, 2023

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Employee Rating

Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More

by Ddapko
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Robin C

Jan 09, 2023

BMW of Allentown responded

We appreciate your honest feedback for Robin and the team! We understand pricing can be a challenge, but we encourage you to check out our website before your next visit to see if there are any specials available. Thank you for your honest five-star review for the Daniels BMW team!

Jan 09, 2023

Ddapko responded

👍

November 28, 2022

Dealership Rating
Employee Rating

Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee More

by Robert S.
Service Price Transparency
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Recommend Dealer
Yes
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