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Charles Hughes
Refer Me
68 Reviews
After a successful career in the advertising business, Charles has been with General Motors since 1982 and Cadillac since 1991.
Read moreDealership Experience
25 yrs, 8 mos
Industry Experience
41 yrs, 11 mos
Languages Spoken
English
68 Reviews of Charles Hughes
January 11, 2018
Outstanding Service Charles Hughes was informative, professional, patient and courteous. He answered all of our questions or got answers from his associates. He help me m Charles Hughes was informative, professional, patient and courteous. He answered all of our questions or got answers from his associates. He help me make a good choice of vehicles. He really seemed to value our business. More
by Hinsdale10
Other Employees Tagged: Joe Ignoffo
Helpful 
January 03, 2018
Amazing service! Another dealership disappointed me in getting a new car. After calling heritage and talking to the salesman charles hughes i was promptly called back Another dealership disappointed me in getting a new car. After calling heritage and talking to the salesman charles hughes i was promptly called back letting me know he located the car i wanted and the price i wanted. The sale was pain free and im totally happy with charles and the service he gave me. Great guy, great dealership! More
by Mikeb
December 27, 2017
Very helpful Charles Hughes knows what he is doing and details all that is necessary to operate today's computer controlled automobiles. He helps with common setti Charles Hughes knows what he is doing and details all that is necessary to operate today's computer controlled automobiles. He helps with common settings. More
by NotHappyWithDealerRater
Other Employees Tagged: John Rabenda
November 30, 2017
Nice people to work with I have been doing business with Heritage Cadillac for over fifteen years. Everyone at the dealership that I have had the experience to meet, including I have been doing business with Heritage Cadillac for over fifteen years. Everyone at the dealership that I have had the experience to meet, including the maintenance and the body shop, are friendly and they really work hard to make a customer completely satisfied. They have always provided the best in customer service and respect. More
by Cliff
Other Employees Tagged: Keith Herrera, Frank Wadda, Porter Dalton: Five Stars for his help with my vehicles.
October 27, 2017
Professional The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales ass The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales associate came to help me. Charles was very informed about all the aspects of the car, it’s servicing and made sure all my questions were answered. He made the experience very pleasant and fun. John helped with all the paperwork and made sure I had everything needed. Again, John also very knowledgeable. More
by Associate sales and finance
Other Employees Tagged: Daren Schaffert , John Rabenda
August 26, 2017
Very positive experience w/ Heritage Cadillac The whole experience w/ Heritage is a testimony to the customer service, friendliness and professionalism of Charles Hughes. He treats customers. I wa The whole experience w/ Heritage is a testimony to the customer service, friendliness and professionalism of Charles Hughes. He treats customers. I was surprised and grateful to find car shopping could be personable, respectful and no pressure. More
by SteveM
August 10, 2017
Review Charles are salesman was very knowledgeable. He knew all the features and how to program the whole car. The car was all set when we were ready to leav Charles are salesman was very knowledgeable. He knew all the features and how to program the whole car. The car was all set when we were ready to leave. More
by 2017 xt5
August 02, 2017
Found the exact car we were looking for Very pleased with Charles and Keith. Both were very helpful and extremely friendly. We are very happy with our purchase. Look forward to working Very pleased with Charles and Keith. Both were very helpful and extremely friendly. We are very happy with our purchase. Look forward to working with these men in the future. More
by Yvonlynn
Other Employees Tagged: Keith Herrera
July 21, 2017
Lease of a 2017 Cadillac XT5 Charles A. Hughes was amazing. Not only was he extremely knowledgeable of the car, he was so warm and friendly. I highly recommend this dealer ship Charles A. Hughes was amazing. Not only was he extremely knowledgeable of the car, he was so warm and friendly. I highly recommend this dealer ship to work with. My husband and I are very happy with our experience. We cant say enough good things about our new friend Charlies! Jim Linderman was also very friendy & helpful in the finance department. Thank you for making this process as comfortable as possible. Best Regards Cindy & Stan Lewandowski More
by cindyandstan
Other Employees Tagged: Jim Lindeman
July 10, 2017
Very pleased, been buying Cadillacs here for years. Came in to purchase a new all wheel drive CTS. Charles Hughes was very helpful throughout the entire process, and I would definitely recommend him! Came in to purchase a new all wheel drive CTS. Charles Hughes was very helpful throughout the entire process, and I would definitely recommend him! More
by amynelson
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