Charles Mallard

I had the worst experience with Charles Mallard. Promised me a price over the phone, drove from Jacksonville, and took off work to go look at the car. Lo and behold, the price Charles gave me had ne Promised me a price over the phone, drove from Jacksonville, and took off work to go look at the car. Lo and behold, the price Charles gave me had never been approved; he never even asked. After our initial phone conversation we spoke several times through text regarding our ETA, who to make the check out to, etc. There were multiple opportunities for him to tell me that he actually couldn’t get the price he promised me. When I arrived, he said he had to leave for a church event, and confirmed we were set for the previously agreed upon price. I hope he continues to go to church and learns a thing or two about lying. James Mosher was the gentleman we ended up working with. He was honest, kind, and determined to work with us. Hire more people like James, less like Charles. More

by laurenashtont Verified Customer Verified Customer

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Geoff made this experience such a breeze! And each person that was part of the process was professional and seemed guinuely excited for me to have this upgraded vehicle! I feel confident that And each person that was part of the process was professional and seemed guinuely excited for me to have this upgraded vehicle! I feel confident that I will enjoy the Lifetime free oil changes with their service department. Cheers to Geoff! More

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We really enjoyed our experience with Geoff Murphy( our sales rep.)and his manager Charles. They did their best to help me get the vehicle I was looking for and made sure it was throughly checked out and i sales rep.)and his manager Charles. They did their best to help me get the vehicle I was looking for and made sure it was throughly checked out and in order before purchasing. ( I was looking for a used truck). We are both really happy with our purchase and hope to have it many years but if we are in need again for another vehicle we definitely would want Geoff to be our guy. More

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Great service and Geoff was great to work with. I would definitely come back for new business I would definitely come back for new business More

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I really appreciated the team at Daytona Toyota with their help purchasing a used certified 2021 Toyota Tacoma TRD off road 4wd truck. Geoff Murphy was the salesman, Charles Mallard the sales manager their help purchasing a used certified 2021 Toyota Tacoma TRD off road 4wd truck. Geoff Murphy was the salesman, Charles Mallard the sales manager and Kiki Rowell handled the financing process. I just cannot say enough about the three. From the start of the process to the end, I never felt rushed and a I felt appreciated as a customer. They answered all my questions and any concerns that I had and we were able to agree on a great price that made both of my six hour round trip travels worth the trouble. I want to add that even after the sale was a done deal and we had basically wrapped everything up, Geoff walked me through a tour of the entire service department in case I needed to use them in the future and he made sure that the truck was completely ready to go before I drove it off the lot. You feel really appreciated as a customer when you receive that kind of attention. At so many places today, customer service only seems to be good If that particular establishment is priced greater, usually a lot greater, than the competition. The usual choice seems to be you either get the discount store experience of good prices and horrible customer service or you get the premium store experience of great customer service but at a high price tag. That is not my experience with Daytona Toyota, however. They gave me both a great customer service experience and a great price. I highly recommend them! More

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Geoff went above and beyond to get me into the truck I wanted. I’m very appreciative. I couldn’t be happier. wanted. I’m very appreciative. I couldn’t be happier. More

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Great experience and they were very professional and made the deal happen!!! They are amazing the deal happen!!! They are amazing More

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Geoff and Charles made this an easy painless process. I couldn't have asked for anyone better. I would definitely reccommend. I couldn't have asked for anyone better. I would definitely reccommend. More

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On New Year’s Day morning, Geoff Greeted my friend and I bright and early with a smile. I went into Daytona Toyota with my dream SUV in mind, and Geoff was Quick on his feet to find us exactly what I was lo bright and early with a smile. I went into Daytona Toyota with my dream SUV in mind, and Geoff was Quick on his feet to find us exactly what I was looking for. We test drove about three different Toyotas, and he was able to find us the exact one that I wanted. Geoff was so kind, efficient, and so not a typical salesman (in the best way possible) I would love to buy any other vehicle I may purchase in the future from him, But being that I drive a new Toyota, I’ll probably never have to drive another vehicle again. However, I had such a good experience I would recommend Daytona Toyota and Geoff To anyone, and I’ve certainly told any of my friends and family in the market for a vehicle to go through Geoff. 10/10 recommend, 5 Star review! More

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Very friendly people. Super helpful and accommodating. Would definitely come here for future questions and purchases! Super helpful and accommodating. Would definitely come here for future questions and purchases! More

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