Charles Meiklejohn
Charles Meiklejohn at Annapolis Hyundai

Charles Meiklejohn | Page 5

Leasing & Sales

Annapolis Hyundai

3105 Solomons Island RD
Edgewater, MD 21037

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4.9
239 Reviews

Hometown: Annapolis, MD Prior to jointing Annapolis Hyundai, Charles was active in the automotive industry in the Baltimore region. Charles has a passion for providing great customer service and memorable car buying experience.

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.9

239 Reviews

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239 Reviews of Charles Meiklejohn

March 15, 2024

Dealership Rating
Employee Rating

Charles was, and still is, an above and beyond salesperson! He took the time to find us the vehicle we had been looking for, everything was explained professionally and courteously. Charles made u More

by aaameerah11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 01, 2024

Dealership Rating
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Thanks so much and fantastic work to keep my car running good and safe to travel well More

by ngom919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lagundo, Jan Goebel, Tao Wang , Mo Abaidullah, Nate Roberge

January 24, 2024

Dealership Rating
Employee Rating

I brought my car in for regular maintenance package along with oil change and when I got my car from them, the car would not start. The employee at the desk said they would check on it, came back in 5 minute More

by GIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Lagundo, Jan Goebel, Tao Wang , Mo Abaidullah, Nate Roberge

January 14, 2024

Dealership Rating
Employee Rating

Charles Meiklejohn was very helpful and made our transaction very smooth. I would recommend as this dealership is straight forward with NONE of the usual tricks!!! More

by rlgossett
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 30, 2023

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Charles Meiklejohn and the dealership are both outstanding. Straightforward quick transaction. Bought 3 cars in past year. Highly recommend. More

by jeffconley101
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 29, 2023

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Never been charged for a factory recall in my life until I took my car to Annapolis Hyundai. More

by senchin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2023

Annapolis Hyundai responded

Thank you for the feedback. Could you please contact me with your information so we can review what you were charged for? Recalls are at no cost. Mike.mayfield@annapolishyundai.com . Thank you

Dec 30, 2023

senchin1 responded

Email sent with images of the invoice showing charges for Recall/Campaign.

Feb 04, 2024

senchin1 responded

Issue was addressed and resolved by service department to my satisfaction.

November 16, 2023

Dealership Rating
Employee Rating

Overall the experience with our sales consultant and Annapolis Hyundai were good. The only glitch, which is why they did not receive a five star rating, was this. They first provided a quote for the wro More

by brenner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

November 10, 2023

Dealership Rating
Employee Rating

Very professional, helpful and thorough. Charles M in particular was very thorough. He was patient explaining the various car options. More

by randym021
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

Wonderful experience! Charles, Kevin and Joe were all super helpful and very friendly. Great customer service! Second car buying from Charles, thank you!! More

by amanda.d.mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2023

Annapolis Hyundai responded

Thank you so much!

September 04, 2023

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Employee Rating

I waited 5 hours fir an oil change! It took 2 months fir appointment! Everyone there was having the same experience More

by nancycann7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2023

Annapolis Hyundai responded

Hi Nancy, Thank you for taking time to give feedback. I'm sorry about the wait time. A complementary service and recall should not take that long. We have been struggling with the demand of service vehicles from other dealerships and it's causing some bottlenecks. We are trying to not let it roll over to clients that purchased from us and have a great service history, like you. We should have done a better job communicating that the appointment time is with the Advisor and not necessarily when the car gets into the shop. I will review the day's flow, from your visit, so we can do better next time. We are working on this and will resolve so similar experiences don't happen again. Thank you Nancy!

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