261 Reviews
Write a Review261 Reviews of Charles Mitchell
January 09, 2023
This dealership is one of the best I have ever dealt with in over 40 years. The service writer Charles Mitchell is my go to. He is informative, accurate and detail oriented, and personable. The service to in over 40 years. The service writer Charles Mitchell is my go to. He is informative, accurate and detail oriented, and personable. The service to my car has always been top notch. Thank you Joyce Honda for all you do to make your clients' satisfied. More
December 30, 2022
I went for a battery drain issue, requesting them to find the cause. They said the barely 2-year old battery is failing, recommending to put a new battery. No effort to find the drain root cause. I took it t the cause. They said the barely 2-year old battery is failing, recommending to put a new battery. No effort to find the drain root cause. I took it to an outside shop and they identified a connection to original Honda CD system, which was supposed to be disconnected, that continued to try to spin even when the car was not running, and draining the battery. They fixed it, saving me spending $170 down the drain (because the audio would have messed up a new battery as well) and the old battery continues to run like it was before. Now, it's difficult to trust the dealership to fix critical issues. More
Other Employees Tagged: Lloyd Wilson
December 09, 2022
clean and good waiting room Promot and curtiest service On time promise work profromce Idefinety recomdoed everyone On time promise work profromce Idefinety recomdoed everyone More
Other Employees Tagged: Ernest Biondolino, Eric Zacatenco, John Lavelle , Ken Tevald
December 08, 2022
This SVC was very good they checked and found an issue with AC system. They added refrigerant and leak detection die. On my return they didn’t find anything but at least they tried and the issue is docume with AC system. They added refrigerant and leak detection die. On my return they didn’t find anything but at least they tried and the issue is documented. More
Other Employees Tagged: John Lavelle , Lilly Hamilton
October 31, 2022
Easy to set up appointment. Staff was very professional and accommodating. Repairs were completed in a in efficient and expedient manner Staff was very professional and accommodating. Repairs were completed in a in efficient and expedient manner More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Erik Matos, Lloyd Wilson, John Lavelle , KELVIN ALFRED, Lilly Hamilton, Dwight Phillips, Ken Tevald
September 16, 2022
I always have a good experience at Joyce Honda. The service people are always professional and helpful. The service people are always professional and helpful. More
Other Employees Tagged: Lloyd Wilson , KELVIN ALFRED
September 05, 2022
Great service provided by Eric Z. He made the process very easy. I Would definitely recommend!! He made the process very easy. I Would definitely recommend!! More
Other Employees Tagged: Eric Zacatenco
August 06, 2022
Excellent service. Customer care personal attention to your needs Always in a timely manner. Thank you Customer care personal attention to your needs Always in a timely manner. Thank you More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Erik Matos, Lloyd Wilson, John Lavelle , KELVIN ALFRED, Lilly Hamilton, Dwight Phillips, Ken Tevald

