Charles Mitchell | Page 23

Charles was very responsive and clear with his breakdown of what was performed and what is needed left to do. of what was performed and what is needed left to do. More

by BROC.LIBRA Verified Customer Verified Customer

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Thank you mr Mitchell was extremely Professional courteous and friendly! Helped me understand some of my car features which was greatly appreciated all around a amazing service. courteous and friendly! Helped me understand some of my car features which was greatly appreciated all around a amazing service. More

by rdrauch77 Verified Customer Verified Customer

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Great dealership. Very friendly. Very professional. I will always take my car to this dealership it’s always in and out quick! will always take my car to this dealership it’s always in and out quick! More

by Darren S Verified Customer Verified Customer

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Service was quick and the staff was very knowledgeable. I would 10/10 recommend Joyce Honda. would 10/10 recommend Joyce Honda. More

by OATAMANC Verified Customer Verified Customer

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Very helpful and kept me informed. They squeezed me in to help me out and all was done quickly help me out and all was done quickly More

by JROUKENS Verified Customer Verified Customer

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I would like say that this was possibly my worse experience at a Honda dealership. I scheduled my appointment over the phone with a nice woman 4 days in advance for 1pm 9/12/21. I arrived at 1pm wit experience at a Honda dealership. I scheduled my appointment over the phone with a nice woman 4 days in advance for 1pm 9/12/21. I arrived at 1pm with my 7yr old daughter, after a wait of 2 1/2 hours I went to the work area to ask how much longer only to find that my car was yet to be touched. The man behind the desk didn't seem to care that we were waiting that long for a new key to be cut. We ended up waiting 3hrs in total, I understand that during this time you may be short handed and wait times are longer but knowing that I had a child with my while waiting it would have been nice if the expectation was set when I arrived this way I could have arranged for a ride home. To add insult to injury the receptionist took my payment for the service and then didn't tell me the next steps then she rudely said "oh you can go out there" she pointed to the service area. I guess I just had higher standards in my mind when going into a Honda dealership, well you can gaurauntee that I will find a different dealership for my future needs. If your goal was to lose customers you have succeeded with me. More

by mony1130 Verified Customer Verified Customer

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I love 💕 having my car service with the service employees if Joyce Honda. They put a lot of effort on keeping their customers happy and I’m proud to say , I’m one of them.👍 Keep up the “Good Work employees if Joyce Honda. They put a lot of effort on keeping their customers happy and I’m proud to say , I’m one of them.👍 Keep up the “Good Work “. More

by ladicamelot7222 Verified Customer Verified Customer

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Excellent service. Charles was amazing, friendly and professional, he took the time to explain everything that was fixed in the car, in a way that I was Able to understand, and he answered all of my que professional, he took the time to explain everything that was fixed in the car, in a way that I was Able to understand, and he answered all of my questions. More

by ALDANA92 Verified Customer Verified Customer

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All of the service people were very professional and helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was very impressed by this !! More

by JEANNIETAYLOR Verified Customer Verified Customer

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Excellent services. Short wait times. Easy to get appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. More

by letsern Verified Customer Verified Customer

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