Check out Charles Mitchell's reviews on DealerRater

February 12, 2026

Dealership Rating

Employee Rating

Gracias por darne buen servicio lastima que sea tan costoso todo es muy alto los costos de mantenimiento costoso todo es muy alto los costos de mantenimiento More

by JHONFITO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Luis M Berrio

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February 12, 2026

Dealership Rating

Employee Rating

Reliable accurate and quick; amount time they said it would take was accurate. Staff friendly always checking to see if we need any thing. THX would take was accurate. Staff friendly always checking to see if we need any thing. THX More

by DAVEMAAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 10, 2026

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Employee Rating

Very friendly and knowledgeable! Had many cars to choose from! Would recommend Jocye Honda to friends and family! Had many cars to choose from! Would recommend Jocye Honda to friends and family! More

by RONNIEPOIRIER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Ed Seager, Ernest Biondolino, John Lavelle, Rolando Meneses, Romil Robleza , Kelly Fields

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Feb 11, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

Dealership Rating

Employee Rating

I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

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Feb 10, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 07, 2026

Dealership Rating

Employee Rating

E x c e l l e n t c o s t u m e r s e r v I ce More

by GLORITAARANGO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Harris

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Feb 07, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

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Employee Rating

quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. attention to detail and customer satisfaction. More

by anvesh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil, Olivia Lange

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Jan 21, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

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Employee Rating

Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jan 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 28, 2025

Dealership Rating

Employee Rating

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

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Dec 29, 2025 -

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 09, 2025

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Employee Rating

Very positive experience. Extremely pleasant to work with and always clear with explanations. I am extremely impressed with this team. Extremely pleasant to work with and always clear with explanations. I am extremely impressed with this team. More

by jennifer.marcello

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

Dealership Rating

Employee Rating

Very well organized and fast service great man power provides coffee and water and nice and clean provides coffee and water and nice and clean More

by WSFREEZE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

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Dec 10, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

Charles Mitchell | Page 3

Asst. Service Manager

Joyce Honda

254 Reviews of Charles Mitchell

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