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Charles Pelser
Refer Me
220 Reviews
Dealership Experience
4 yrs, 7 mos
Languages Spoken
English
220 Reviews
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220 Reviews of Charles Pelser
July 25, 2023
Excellent care and service. I love my new car and I am a very happy customer. I love my new car and I am a very happy customer. More
by jujusCX5
Other Employees Tagged: Larry Henderson
Helpful 
July 25, 2023
Charles made my car buying experience so enjoyable and easy! He was kind, knowledgable and professional but also had us cracking up the whole time. Overall, my experience at Tustin Mazda has been fantasti easy! He was kind, knowledgable and professional but also had us cracking up the whole time. Overall, my experience at Tustin Mazda has been fantastic so far!! More
by JACKJACKRUSSO
July 18, 2023
Honestly such a positive and fun experience with Charles. He was so accommodating via text before I even came into the store. Once I was there, he showed me a variety of different cars and models and fell in He was so accommodating via text before I even came into the store. Once I was there, he showed me a variety of different cars and models and fell in love with the CX50 that he had showed me. He has such a positive spirit that makes you excited about the experience. He went above and beyond which I am so grateful. My experience with Mazda has been beyond my expectations and I'm treated as if I'm family there. Damian and Debbie were very helpful also so BIG SHOUT OUT to them! Such amazing customer service and had an amazing experience! More
by Nabaluyot
Other Employees Tagged: Damian Escobedo , Debbie in financing
July 18, 2023
Honestly such a positive and fun experience with Charles. He was so accommodating via text before I even came into the store. Once I was there, he showed me a variety of different cars and models and fell in He was so accommodating via text before I even came into the store. Once I was there, he showed me a variety of different cars and models and fell in love with the CX50 that he had showed me. He has such a positive spirit that makes you excited about the experience. He went above and beyond which I am so grateful. My experience with Mazda has been beyond my expectations and I'm treated as if I'm family there. Damian and Debbie were very helpful also so BIG SHOUT OUT to them! Such amazing customer service and had an amazing experience! More
by Nabaluyot
Other Employees Tagged: Damian Escobedo , Debbie in financing
July 16, 2023
My experience at Tustin Mazda was great as far a car buying goes. I usually dread feeling with pushy salespeople who car more about a sale, than the best interest of the customer. Charles and the Tustin buying goes. I usually dread feeling with pushy salespeople who car more about a sale, than the best interest of the customer. Charles and the Tustin Mazda team were well-informed, helpful, and made me feel taken care of every step of the way. I even left to go car shopping elsewhere and never felt pressured to stay behind, but came back when I found their offers to be the best in the area. Thank you for providing me with a beautiful new car, that I feel confident about moving forward! I highly recommend the Tustin Mazda team and Charles for anyone interested in getting a sleek new or used vehicle. More
by JOGAZ479
Other Employees Tagged: Lori was great and very well informed.
July 15, 2023
Josh was amazing today in helping us buy our car. Very friendly and made sure our needs were met. We are happy with our new car! Thanks Josh and the Mazda team! Very friendly and made sure our needs were met. We are happy with our new car! Thanks Josh and the Mazda team! More
by lance.ibesate
Other Employees Tagged: Joshua Wheelan
July 15, 2023
Charles was easy to communicate with, helped me to compare similar models and provide information. compare similar models and provide information. More
by MORGAN74444
Other Employees Tagged: Victor Centeno
July 05, 2023
This is the 3rd car I’ve bought from Tustin Mazda and the buying experience is always Top Tier. Charles was phenomenal and really helped me find the car I wanted, he even picked it up for me at the other loc buying experience is always Top Tier. Charles was phenomenal and really helped me find the car I wanted, he even picked it up for me at the other location! I cannot recommend Charles and Tustin Mazda enough. Thank you all!! More
by Mgrove14
June 27, 2023
Loved working with Charles at Tustin Mazda, he and the whole team made the sale a seamless transaction. I absolutely love my CX-5 and I am so glad I bought it from this group! I will absolutely recommend whole team made the sale a seamless transaction. I absolutely love my CX-5 and I am so glad I bought it from this group! I will absolutely recommend them to anyone looking to buy a new or used car! More
by JOHNNISSENIV
