Charles Perchak | Page 4

Our sales rep was terrific. We got the fair price we wanted. They were great at walking through all the features in the car. Not pushy at all. Would definitely go back. wanted. They were great at walking through all the features in the car. Not pushy at all. Would definitely go back. More

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The fact that we just acquired our 5th Subaru from Liberty Subaru should be testament enough. It always comes down this dealership's courtesy and professionalism and both Charles' and Christian's eff Liberty Subaru should be testament enough. It always comes down this dealership's courtesy and professionalism and both Charles' and Christian's efforts to get a great deal done. We're looking forward to the next one when the time comes... Thanks again! Donna & Peter More

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I had a terrific experience today with Charles P and James F (he is not assigned a star rating below but he gets five stars from me too!) from sales, Christian P from finance and Peter G the delivery James F (he is not assigned a star rating below but he gets five stars from me too!) from sales, Christian P from finance and Peter G the delivery specialist. Charles and James made the leasing of my new 2021 outback pain free and pleasant. They provided all the information that I needed prior to and during the leading experience and honored my request to ensure the process went smoothly, as quickly as possible and safely during Covid. Christian explained every aspect of the financing and was also sensitive to my desire to conduct business quickly and Peter topped it all off by providing a terrific introduction to the car. Although this is my 3rd or 4th Outback, Peter pointed out the upgrades and walked me through the electronics, which proved to be much easier than with past Outbacks. I’m so impressed with the sales and service at Liberty; they all treated me with respect and as a valued customer. I’m also impressed with the ongoing modifications in design and functionality of the car. It’s so clear that Subaru listens to their customers to make continual improvements. I’m thrilled to be driving this lovely auto. Bravo to all and thank you!!!! MaryLu Halperin More

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My wife and I were working with Charles Perchak and the experience was great. My wife and felt comfortable and Charles provided us with good information. He didn't try and over sell us. We told him what we experience was great. My wife and felt comfortable and Charles provided us with good information. He didn't try and over sell us. We told him what we were looking for and he delivered! The process was simple. We will certainly be happy to buy from Charles again! More

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Just got my new Subaru Crosstrek from Liberty Auto City. The absolute best experience. Attention to detail outstanding. Went out of their way to explain everything. The whole staff was friendly and acco The absolute best experience. Attention to detail outstanding. Went out of their way to explain everything. The whole staff was friendly and accommodating. Made the experience far greater than expected even during this COVID crisis. More

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Extraordinary buying experience I cannot say enough about Charles , Celeste and Peter. We have purchased 2 other Subaru's before and Charles is the only sales rep. we would ever deal I cannot say enough about Charles , Celeste and Peter. We have purchased 2 other Subaru's before and Charles is the only sales rep. we would ever deal with. He treats us with the utmost respect despite my Harley garb and beard. Charles is very thorough regarding all things Subaru. We like his laid back demeanor with no sales pressure whatsoever. He actually makes the buying experience fun, Then we were escorted to Celeste. I always cringe at this stage in the process. It was for nothing. Celeste made this part so much easier than our past experiences. She made the financial part understandable and explained whatever we asked about. If anyone can make finance enjoyable she is the one. Then there is Peter. He thoroughly went over our new car. There is a lot of new tech that we have never had. When he was done explaining it all we felt fairly comfortable with everything on our new Forester. I have written down a few questions that I will ask him next week at the dealer. All in all this was probably the best car buying experience I could have asked for. We are solid Subaru people thanks to everyone at Liberty Subaru. Keep up the excellent customer relations and keep Charles around for the next time we buy a new Subaru. More

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Short and sweet My husband walked into the Liberty Auto City Subaru dealer and told them what model we wanted and what price we could spend (after doing his homework) My husband walked into the Liberty Auto City Subaru dealer and told them what model we wanted and what price we could spend (after doing his homework) and was that possible. The sales team were very polite and accommodating and had the paperwork and car ready for me when I arrived after work. I would highly recommend this dealer. More

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Great experience! Although there are 7 Subaru dealers closer to my home in Arlington Heights, we chose Liberty Auto City Subaru because of the good things I’d heard ove Although there are 7 Subaru dealers closer to my home in Arlington Heights, we chose Liberty Auto City Subaru because of the good things I’d heard over the years, especially about Elmer Hansen, the sales manager and Charles Perchak, sales and leasing consultant. My wife and I both lease Crosstreks. Her lease was about to expire and I called Charles to get the ball rolling and within a short time a car arrived that met her needs perfectly. They were able to help us get out of her lease early and she’s now driving a brand new 2019 Crosstrek Limited and couldn’t be happier. Thanks again Charles and Elmer. We’ll be back in about a year for my next Subaru. Wonderful experience! More

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There is a reason I came back ... and that is because we've always had an excellent experience with Charles Perchak. This is our 4th Subaru from Charles and I would recommend him ... and that is because we've always had an excellent experience with Charles Perchak. This is our 4th Subaru from Charles and I would recommend him as well as Agata (in the finance office) to anyone looking for a new vehicle. Along with Howard, they made the entire experience quick and pleasurable. I've had my new Outback now for about two weeks and I couldn't be more satisfied with Charles's recommendation and the deal we made. Liberty Auto City has a first-class crew. Thanks again! More

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Great car buying experience I was very happy with my car buying experience at Liberty Auto City! Everyone I dealt with was friendly and helpful and there was no pressure from any I was very happy with my car buying experience at Liberty Auto City! Everyone I dealt with was friendly and helpful and there was no pressure from anyone which I appreciated. And it was great to work with salesman Charles Perchak! He was friendly and not pushy and really listened to what I was looking for in a car and with the car buying process. I will definitely see Charles for any future car purchases and will recommend him and Liberty to my friends and family! More

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