Charles Perkins
Charles Perkins at Westside Lexus

Charles Perkins

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
121 Reviews
5.0

121 Reviews

Write a Review

Dealership Experience

17 yrs, 6 mos

121 Reviews of Charles Perkins

September 21, 2025

Dealership Rating

My wife and I both drive different Lexus vehicles (our sixth Lexuses from Westside), purchased from Jeffery Byers, and serviced by Charles Perkins. We couldn't be happier with another sales rep or service More

by mongopolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers, Sterling Sine , Marlene Chagas

Sep 23, 2025

Westside Lexus responded

We are honored to have your continued support! Thank you for choosing Westside Lexus and for sharing your kind words about Jeffery and Charles. We look forward to serving you both for many more years!

September 06, 2025

Dealership Rating
Employee Rating

I came to Lexus in search of a vehicle and had the pleasure of working with Lurie Keener. What stood out most was the time he took to truly understand my needs and help me find a vehicle that was the More

by drelew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Sep 08, 2025

Westside Lexus responded

Thank you for sharing your awesome feedback about Lurie and your experience here at Westside Lexus. We’re honored that we had the opportunity to help you drive home in your new vehicle!

July 05, 2025

Dealership Rating
Employee Rating

I have bought 4 cars with Shekhar because he is so easy to work with. He’s so kind and honest. We have been with Westside for 17 years. They’re the best for buying and service of a great Lexus. More

by TEXASMAGPIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Anil Sharma

Jul 07, 2025

Westside Lexus responded

This feedback means the world to us! Thank you for choosing Westside Lexus and for sharing your support for our talented team.

June 15, 2025

Dealership Rating
Employee Rating

This dealership has great customer service. I have been a customer for a long time. The service department is awesome. More

by Glo60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Westside Lexus responded

Thank you for being a loyal customer and sharing your positive experience with Westside Lexus! We're delighted to hear that our service department continues to impress. We look forward to serving you again in the future!

May 04, 2025

Dealership Rating
Employee Rating

Everything was great! Mr Middleton was thorough about everything and there with us through the whole way! More

by devinloncac409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Westside Lexus responded

We're so glad our team provided thorough assistance during your visit to Westside Lexus! Thank you for sharing this positive feedback!

April 15, 2025

Dealership Rating
Employee Rating

Mr. Milddleton and Mr. Thornton were super helpful through the whole process! Even with our previous vehicle purchase! More

by devinloncac409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Westside Lexus responded

We're delighted to hear that Mr. Middleton and Mr. Thornton provided such helpful service during your experience at Westside Lexus! Thank you for choosing us again, and we look forward to assisting with any future needs!

January 20, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. More

by susanschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones, Sam Chau

Jan 20, 2025

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team has consistently provided a professional and easy experience over the years. We look forward to assisting you with any future needs!

November 02, 2024

Dealership Rating
Employee Rating

This is the 2nd vehicle purchased at Westside, both from John Parish. We have all services performed here as well; through Charles Perkins. My service is excellent and Lexus has established and formed a lot More

by MCDONALDCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson, JT Teodoro , John Parish

Nov 04, 2024

Westside Lexus responded

Thank you for your continued trust in Westside Lexus and for recommending John and Charles! We're delighted to hear about your positive experiences with both sales and service. Enjoy the ride!

May 20, 2024

Dealership Rating
Employee Rating

Excellent attention to detail and superb follow up and service. Classy atmosphere and customer comfort while waiting. More

by lilypad322
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener, Dominic Thornton

May 20, 2024

Westside Lexus responded

We're delighted to know you appreciated our attention to detail and follow-up service at Westside Lexus. We strive for a comfortable atmosphere while customers wait, so it's great that we hit the mark! Thanks for your review!

April 25, 2024

Dealership Rating
Employee Rating

Lurie is amazing to work with. This is the third car we’ve purchased from him (is that a record?) and we wouldn’t think of going to anyone else. The Westside team more broadly is g More

by brantley77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Apr 26, 2024

Westside Lexus responded

We're delighted to know that Lurie and Charles have consistently provided you with top-notch service at Westside Lexus. Thanks for your continued support and loyalty! Enjoy your new car!

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