Charles Perkins
Charles Perkins at Westside Lexus

Charles Perkins | Page 2

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
112 Reviews
5.0

112 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

112 Reviews of Charles Perkins

May 13, 2022

Dealership Rating
Employee Rating

Every thing was great. Did not take very long. Good place to buy a car for anyone. More

by clayallen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham, Manuel Gomez

May 13, 2022

Westside Lexus responded

Clay - Thank you for shopping with us at Westside Lexus! We are so glad to hear that your purchasing process went smoothly, and we hope that you're enjoying your new vehicle. Have a great weekend!

April 17, 2022

Dealership Rating
Employee Rating

Great salesmanship, and customer experience. Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Westside Lexus responded

John, we're so grateful for your feedback! It's wonderful to hear that you've received such good care from our sales and service teams. We thank you for your suggestions on how to improve our waiting area, and we will keep these thoughts in mind as we move forward. We appreciate you putting your trust in Westside Lexus for all your automotive needs, and we hope to see you again soon!

March 01, 2022

Dealership Rating
Employee Rating

We have purchased 4 cars from Chong Lee at Westside Lexus and have had wonderful experiences with each purchase. We have all our service done by Westside Lexus and trust their service department completely. More

by DPCRAFT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Chong Lee

Mar 01, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such successful purchase experiences working with the Westside Lexus team. Drive safely in your new vehicle, and we will be sure to pass on the kind feedback to Chong!

December 25, 2021

Dealership Rating
Employee Rating

Clean And open coffee bar Organized dealership Good Clean And open coffee bar Organized dealership Good customer service Easy financing Experience agents Thank you More

by nekypretty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Christian Davidson , Kathleen Arms, Mark Solomon. John loving.

Dec 27, 2021

Westside Lexus responded

Thanks for sharing your positive feedback! We are glad that your service experience went well and that our team was organized and easy to work with. Your 5 star review is so appreciated!

October 26, 2021

Dealership Rating
Employee Rating

I bought my second Lexus from Westside as my experience over the past 11 years has always been positive. I appreciate the support I received while choosing my new vehicle. I changed my mind multiple time More

by A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Oct 27, 2021

Westside Lexus responded

We really appreciate your business here at Westside Lexus, and we wish you congratulations on your newest Lexus. We are glad that our team made your purchase a seamless one, and we'll see you again next time.

September 28, 2021

Dealership Rating
Employee Rating

Pleasant atmosphere with no pressure sales. They had a car we were looking for and made it easy to buy. More

by jackrschaffer
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Westside Lexus responded

We are thrilled that you found the right car here at Westside Lexus! Thank you for sharing your positive, pressure-free experience with our team. Safe travels and we hope to work with you again down the road!

August 13, 2021

Dealership Rating
Employee Rating

A good dealership with special sales person, and service person taking care of us with cheerful and efficent attitude We unfortunately need to use the Collison service and foundwork with, friendly and the More

by Bob0204
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Jeff Margolis

Aug 13, 2021

Westside Lexus responded

Bob, we are so happy that our team could help. Thank you for putting your trust in us here at Westside Lexus, and for taking the time to leave us a great review. We wish you safe travels from here on out!

August 09, 2021

Dealership Rating
Employee Rating

Jeff Margolis is an asset to Westside Lexus & Lexus USA Sales. He is bar none to all auto sales representatives & no other sales type can compare to his excellent services! More

by Fcleung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Sam Chau , Jeff Margolis, Nam Pham

Aug 09, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and your taking the time to shout out Jeff. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

August 02, 2021

Dealership Rating
Employee Rating

I have been going to westside for over 20 years. It is the best dealership I’ve been to. I will only buy Lexus because of the service and experience More

by jagbom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Aug 02, 2021

Westside Lexus responded

We are so grateful for your 20+ years of loyalty we can barely put it into words. We're so proud of the experience our team brings to the table and the service they provide each day at Westside Lexus. Thank you tremendously for your repeat patronage and we look forward to continuing this wonderful relationship!

July 27, 2021

Dealership Rating
Employee Rating

Professional service and always done with the customers needs in mind. I have never had a complaint but I am confident that if I did it would be resolved quickly. More

by DREW_OTT1245
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff , Nam Pham

Jul 27, 2021

Westside Lexus responded

Thank you for taking the time to review us, Drew! We appreciate your business and are thrilled to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

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