Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor | Page 5

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
116 Reviews
4.6

116 Reviews

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116 Reviews of Charles Prayor

August 30, 2025

Dealership Rating
Employee Rating

Charles is profesional and goes above and beyond with a friendly and welcoming personality, he is A+. Af for service by the tech, his attention to detail give me the confidence that my vehicle is on the be More

by JAVYPRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2025

Dealership Rating
Employee Rating

Charles was rude and also refuting the context of the conversation I had with Kim prior to my bringing the car for service. He kept on saying he had the recordings but the contents should be clear about More

by SCHAKRAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

August 02, 2025

Dealership Rating
Employee Rating

Quick response. Excellent service best communication when we call they respond right away it's awesome. More

by SAMNANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Dealership Rating
Employee Rating

Service was great. I've gotten rental cars, Lyft, and dealership vehicles in the past when my car is in the shop. Oh also the coffee machine was upgraded and is yummy. More

by joshzpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

Dealership Rating
Employee Rating

Helpful, fast, and efficient. Friendly and knowledgeable staff that helped to resolve the problem with my car quickly. More

by shannonhansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

Dealership Rating
Employee Rating

That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2025

Dealership Rating
Employee Rating

I always have great service at this location and they have a very knowledgeable staff. More

by WBROWN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2025

Dealership Rating
Employee Rating

The car service was quick and all issues with the car were well explained. The team was polite. More

by Gregory
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

Dealership Rating
Employee Rating

My appointment was at 10:30, oil change was completed at 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for b More

by SHANNONROSEMARRIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

June 15, 2025

Dealership Rating
Employee Rating

Nice dealership. Richard was very professional and helpful. Bought the vehicle through my credit union. More

by chayes578
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 17, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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