Charles Scrymgeour | Page 10

Charles was great he was very helpful, experienced and explained the sales and each the steps of the way. Yatin was very accommodating with pricing and the deal. Very explanative in his pitch. Jonny explained the sales and each the steps of the way. Yatin was very accommodating with pricing and the deal. Very explanative in his pitch. Jonny was very helpful and taught me many new things about my car and my phone and made it easy to transition from my old previous Mercedes to my new CLS! More

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Jonny is amazing and he is very patient at teaching me how to use the various technologies in the car. The dealership is awesome as well I worked with Charles and his service is exceptional as well. how to use the various technologies in the car. The dealership is awesome as well I worked with Charles and his service is exceptional as well. More

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Charles and Jonny were exceptional. They did an amazing job helping me find the right car for me and making sure I was able to make the most out of it! They did an amazing job helping me find the right car for me and making sure I was able to make the most out of it! More

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Charles Scrymegeour is the best MB Sales Representative I have worked with over the past 20 years, having purchased or leased 8 high end cars in that time. He is the reason i keep coming back to Mercedes-Ben have worked with over the past 20 years, having purchased or leased 8 high end cars in that time. He is the reason i keep coming back to Mercedes-Benz, and MB of Natick in particular. Charles sets the standard for what a Mercedes Benz Sales representative should be. I also met Jonny Pham--MB Concierge/Deliver Specialist --for the first time on my AMG GT purchase this week. Jonny is extremely professional, knowledgeable and courteous with a winning attitude that will take him far. Salute also Danny Kaboub, Kolls Oloko, and as always--the best service advisor there is--Fred Romsey More

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Their customer service is and always has been first rate. I was very pleased with my experience. I was very pleased with my experience. More

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Jonny and Charles was very nice polite and helpful. Jonnytaught me everything I needed to know about my new GLE. Charles was able to find and help me go over my options. Jonnytaught me everything I needed to know about my new GLE. Charles was able to find and help me go over my options. More

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We had a phenomenal experience at this dealership. We were guided through options, and once we found what we liked, our agent Charles pulled out all the stops to make sure we felt great about our deci We were guided through options, and once we found what we liked, our agent Charles pulled out all the stops to make sure we felt great about our decision. The entire team was helpful and reasonable during the negotiation process, and presented trustworthy data to back up their offers. I won't go into a ton of detail with this part - but the actual transaction was a challenge due to an expired registration on our trade-in. Charles put his entire day on hold to help get the deal done -- even driving me back and forth from my house to get the required documents. Above and beyond. Charles is phenomenal and we will use him again. More

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This was my first time working with Charles but not my first purchase I have purchased multiple Mercedes at this location. Charles is patient, explained everything clearly, went over my options and was a first purchase I have purchased multiple Mercedes at this location. Charles is patient, explained everything clearly, went over my options and was a real advocate for me and a pleasure to deal with. Jonny was fabulous very helpful and terrific he was able to get me acclimated to my new C300 and my Mercedes App and taught me few tips and tricks with my car and my Apple Iphone! And he is always available when I need him for future assistance, Victoria, Sharon, and Kolls were also pleasant and helpful in search of my new car and I am very satisfied that Kolls had got me Introduced to Charles. More

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Everyone at the dealership was fantastic! ! Charlie was great to work with, and felt like I was cared for when making my purchase. ! Charlie was great to work with, and felt like I was cared for when making my purchase. More

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I had the greatest car buying experience of my life when I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV w I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV with performance features. Charles pointed me to a 2019 GLC 43 AMG that had just been traded in. Low mileage, pristine condition, just what I was looking for. The whole process was seamless and enjoyable. Charles is the anti Car Salesman in the most complimentary context. Polite, professional, expert level knowledge delivered in the most inclusive way. I cannot recommend Charles highly enough. Thank you CES! More

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