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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
491 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 7 mos

Industry Experience

40 yrs, 1 mo

4.8

491 Reviews

Write a Review

491 Reviews of Charles Sebastian

January 22, 2026

Dealership Rating
Employee Rating

Excellent service and polite such a nice clean place always takes care of my Jeep when I bring her in More

by kristymitchell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva

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Jan 22, 2026

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 15, 2026

Dealership Rating
Employee Rating

Everything is ok right now after this visit. My car functions correctly. I would like to say thanks to you. More

by VOLCIUSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Jan 15, 2026

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 12, 2026

Dealership Rating
Employee Rating

I don’t want to write review but keeps sending texts an email daily I spent $2200 to have jeep fixed More

by camies24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Jan 12, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 05, 2026

Dealership Rating
Employee Rating

The service department employees are quick and friendly. I trust them for all of my future vehicle services. More

by SEANDAVID79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Robert Pearce, Tony Seibert

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Jan 05, 2026

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 30, 2025

Dealership Rating
Employee Rating

Real friendly and professional staff every body was great job done on time thanks for a job well done More

by EDGARCARRASCO39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Dec 30, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

December 28, 2025

Dealership Rating
Employee Rating

I used to deal with Tony for many years, I guess Tony moved out of the service department. Bob is OK but not as nice as Tony. Bob can have an attitude at times. Makes me feel rushed. Been this way for More

by rmbbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert

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Dec 29, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our service department over the years. We appreciate your loyalty since 2006 and will share your feedback with our team. If you'd like to discuss anything further, feel free to reach out to Lithia Chrysler Jeep of Reno.

December 27, 2025

Dealership Rating
Employee Rating

They we very friendly and took care of everything we needed. Thank you for everything More

by DRWCOOPER.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Dec 27, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 26, 2025

Dealership Rating
Employee Rating

Everyone is really nice and professional! Their work is always great! They take good care of me! Thank you! More

by eyork1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Dec 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 25, 2025

Dealership Rating
Employee Rating

Lithium Chrysler Jeep of Reno Is an outstanding dealership. They have done an excellent job of keeping my vehicle in top shape. More

by HTHOMAS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce, Tony Seibert

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Dec 25, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2025

Dealership Rating
Employee Rating

I am very pleased with Ben who took good care of the Jeep this time . I like honestly to have a person with long experience like Charlie used to take good care of my jeeps . More

by Marilynn Bremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

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