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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 2

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.7
504 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

19 yrs, 2 mos

Industry Experience

40 yrs, 8 mos

4.7

504 Reviews

Write a Review

504 Reviews of Charles Sebastian

February 15, 2026

Dealership Rating
Employee Rating

The service representative was very polite and helpful. The service was done in a timely manner More

by cboaz41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on your Jeep Wrangler service. We’re pleased our team delivered polite, helpful assistance and finished your service promptly. We appreciate you choosing us and look forward to your next visit.

February 14, 2026

Dealership Rating
Employee Rating

Great and fast service. Super friendly and professional. Doing business with this dealership, from purchase to service, has been a wonderful experience. More

by LILOU911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Feb 14, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts on the service for your Jeep Grand Cherokee L. We’re glad our team could provide fast, friendly, and professional assistance throughout your purchase and service visits. We look forward to helping with any future needs.

February 12, 2026

Dealership Rating
Employee Rating

Always appreciate Bob’s attention to detail & great care of my Jeep! Fantastic customer service!! More

by deannalynn66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce, Colby Conine

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Feb 12, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for trusting our service department with your Jeep Wrangler 4xe. We’re delighted that our team’s attention to detail and care made a positive impression. We look forward to assisting you at your next service visit.

January 22, 2026

Dealership Rating
Employee Rating

Excellent service and polite such a nice clean place always takes care of my Jeep when I bring her in More

by kristymitchell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva

Print
Jan 22, 2026

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 15, 2026

Dealership Rating
Employee Rating

Everything is ok right now after this visit. My car functions correctly. I would like to say thanks to you. More

by VOLCIUSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

Print
Jan 15, 2026

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

January 12, 2026

Dealership Rating
Employee Rating

I don’t want to write review but keeps sending texts an email daily I spent $2200 to have jeep fixed More

by camies24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

Print
Jan 12, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 05, 2026

Dealership Rating
Employee Rating

The service department employees are quick and friendly. I trust them for all of my future vehicle services. More

by SEANDAVID79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Robert Pearce, Tony Seibert

Print
Jan 05, 2026

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 30, 2025

Dealership Rating
Employee Rating

Real friendly and professional staff every body was great job done on time thanks for a job well done More

by EDGARCARRASCO39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Print
Dec 30, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

December 28, 2025

Dealership Rating
Employee Rating

I used to deal with Tony for many years, I guess Tony moved out of the service department. Bob is OK but not as nice as Tony. Bob can have an attitude at times. Makes me feel rushed. Been this way for More

by rmbbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert

Print
Dec 29, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our service department over the years. We appreciate your loyalty since 2006 and will share your feedback with our team. If you'd like to discuss anything further, feel free to reach out to Lithia Chrysler Jeep of Reno.

December 27, 2025

Dealership Rating
Employee Rating

They we very friendly and took care of everything we needed. Thank you for everything More

by DRWCOOPER.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

Print
Dec 27, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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