Charles Sebastian | Page 10
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
40 yrs, 4 mos
499 Reviews
Write a Review499 Reviews of Charles Sebastian
November 17, 2024
Had a 7:30am appointment but my Vehicle was not looked at until the the next morning at until the the next morning More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
November 16, 2024
Constant issues with the service department not doing simple tasks correctly like scheduling a service for taillight issue and an oil change as an express oil change that doesn’t require an appointment?! simple tasks correctly like scheduling a service for taillight issue and an oil change as an express oil change that doesn’t require an appointment?!?!? More
Other Employees Tagged: Kenny Rose, Dana Silva, Robert Pearce, Tony Seibert
November 16, 2024
Ben was very helpful. He was able to get my truck in on short notice and still get it back to me quickly! He was able to get my truck in on short notice and still get it back to me quickly! More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Ben Owings
November 12, 2024
Lithia Jeep Service is and has been the most professional, most competent and friendliest Jeep service department I’ve ever been to and I’ve been a Jeep owner for 25 years. I’ve been utilizing professional, most competent and friendliest Jeep service department I’ve ever been to and I’ve been a Jeep owner for 25 years. I’ve been utilizing Lithia Jeep service since 2016 and have yet to experience anything negative, not even once. You have outstanding people working there and it’s obvious to all. Thank you for the continued excellence! More
Other Employees Tagged: Robert Pearce, Tony Seibert , Jared - 5 stars!
November 04, 2024
This review is in no way malicious, but I’m tired of the service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering to tell me a price. I asked for it to be ordered and painted to which I was told I’d receive a call Monday once it was in. I called Jared Wednesday, 10.30.2024, to no avail - left a voicemail. Ben, Robert, and to whomever has provided me support over the years, especially with my car being vandalized, thank you. I followed Ben to this location, but I won’t be coming back. Goodbye. More
Other Employees Tagged: Robert Pearce, Tony Seibert , Jared
November 01, 2024
Bought my first jeep there. . many years of service Always satisfied…. Great service staff tx . many years of service Always satisfied…. Great service staff tx More
Other Employees Tagged: Robert Pearce
October 25, 2024
I had an issue with the display on my dashboard. Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and reset the sensor and it didn’t cost me anything. The waiting room is very comfortable and the drinks and snacks are a great perk! More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
October 24, 2024
Excellent care and service to my Jeep. And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home an And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home and then picked me up later when my Jeep was ready. All very well done. More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

