Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 11

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

October 24, 2024

Dealership Rating
Employee Rating

The customer service representatives are attentive and will make sure you are satisfied, but I’ve had issues with the quality of work and having to have things redone More

by charles_cale
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 24, 2024

Lithia Chrysler Jeep of Reno responded

Charles, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 16, 2024

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Everyone is so helpful, and fast! I enjoy using them for all my service needs! More

by CARLN
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Recommend Dealer
Yes
Oct 16, 2024

Lithia Chrysler Jeep of Reno responded

We're really grateful for your positive experience with Lithia Chrysler Jeep of Reno. Knowing that our team was efficient and helpful means a lot to us. Looking forward to helping with your service needs again.

October 11, 2024

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Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years More

by Cncsbigdaddy
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Recommend Dealer
Yes
Oct 11, 2024

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your longstanding trust in our team and service. Your loyalty means a lot to us.

October 10, 2024

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We are always treated as family! Will always buy from Jeep Reno with Dirk and Roman! More

by clandsberry
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Recommend Dealer
Yes
Oct 10, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. We're honored that Dirk and Roman make your experience feel like family.

October 08, 2024

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My issue was resolved and completed on time. In addition the price was fair and J feel good knowing it was completed at the dealership More

by jonkisner
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Recommend Dealer
Yes
Oct 08, 2024

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a great experience with Lithia Chrysler Jeep of Reno. It's important to us that everything is handled efficiently and fairly. We appreciate your feedback and trust in our team!

October 04, 2024

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Tony is always so helpful when bringing my vehicle in for service. He truly makes me feel valued as a customer which I have not ever felt in the past More

by BRYLYNN3
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Recommend Dealer
Yes
Oct 04, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our team; we value your feedback at Lithia Chrysler Jeep of Reno. We'll continue to strive to provide great service.

September 29, 2024

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This dealership rocks! I booked an 8:50 am appt on a Saturday. I showed up early. They predicted my car would be ready at 9:50 after oil change and tire rotation. I was out More

by JAY@NENAJAYE.COM
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback about our oil change and tire rotation service at Lithia Chrysler Jeep of Reno. We're glad to know we're your top choice for servicing your Jeep Sahara.

September 28, 2024

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Always helpful. Fair. Everything on time. Good customer service. They solve every problem I have. More

by STACEYTAX
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Sep 29, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words about Lithia Chrysler Jeep of Reno. Happy to hear everything's working out well for you.

September 28, 2024

Dealership Rating
Employee Rating

Took super good care of my vehicle. Very fast. Very nice people. Top tier service. From my car to customer More

by jaggerkg
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Recommend Dealer
Yes
Sep 28, 2024

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates your kind feedback and is gratified that you found our service both quick and courteous. Wishing you well with your vehicle!

September 21, 2024

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Employee Rating

Always happy with the service and attention to detail. It’s nice to know I’m in good hands. More

by HSHASSISTCARE
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Recommend Dealer
Yes
Sep 23, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. We appreciate your trust and support. Wishing you the best.

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