Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
474 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 3 mos

Industry Experience

39 yrs, 9 mos

4.8

474 Reviews

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474 Reviews of Charles Sebastian

September 30, 2025

Dealership Rating
Employee Rating

Much better than Carson jeep. Thank you for the help. Always Reno from now on. More

by specialistmartinez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 28, 2025

Dealership Rating
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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2025

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Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 25, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 05, 2025

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Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. More

by Rachel.bales
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Recommend Dealer
Yes
Sep 05, 2025

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and glad you could count on Lithia Chrysler Jeep of Reno. Safe travels.

August 31, 2025

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Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 30, 2025

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Employee Rating

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 31, 2025

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Did repairs as requested in a timely manner. Appreciated the driver for delivering me home and then picking me up after the repairs were completed. More

by georgiabay6434
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jul 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

July 31, 2025

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These guys are great every time I take my car in they go above and beyond 10/10 recommend this place! More

by SRODRIGUEZTORRES1965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jul 31, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 19, 2025

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Very fast, professional and courteous. Did a very thorough job. It was a great experience and I recommend them to anyone! More

by edayley.199
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Jared

Jul 19, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 17, 2025

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Employee Rating

Excellent service, excellent price, especially with a coupon! Check in was very easy and the text service for any questions, really helpful. More

by rocksolidfab1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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