Charles Sebastian | Page 48
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
19 yrs, 2 mos
Industry Experience
40 yrs, 8 mos
504 Reviews
Write a Review504 Reviews of Charles Sebastian
July 27, 2018
Red Jeep I am a long time customer and the service department, especially Charlie Sebastian, always take the best of care of my jeep . Thank you to all of t I am a long time customer and the service department, especially Charlie Sebastian, always take the best of care of my jeep . Thank you to all of the crew . More
July 25, 2018
Great customer service From my first experience with the salesman Robert Black, to the last experience with the service tech Charlie, I have always been treated fairly at th From my first experience with the salesman Robert Black, to the last experience with the service tech Charlie, I have always been treated fairly at this dealership and feel like a valued customer. More
Other Employees Tagged: Robert Black
July 18, 2018
Great Customer Service I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did e I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did everything in their power to make my experience pleasant and quick. Ruben made sure that I knew everything about me Jeep and patiently went over any questions I had. Tony listened to me and went out of his way to help me buy the Jeep of my dreams. They both have extended every courtesy to me and made sure that Reno Jeep gave the me the best possible buying experience I have ever had. I had to take my new Jeep in for service and Charles was quick to help me, informative and courteous. Again, 5 stars all the way around. More
Other Employees Tagged: Ruben Camarena, Anthony Moore , Matt Spratt
July 10, 2018
GREAT CUSTOMER SERVICE! It has always been a pleasure to work with Bob and Nick. They treat us right and know we will be back because of their service. It has always been a pleasure to work with Bob and Nick. They treat us right and know we will be back because of their service. More
Other Employees Tagged: Robert Pearce, Tony Seibert , Nick Peele
July 07, 2018
Very pleased Mr Sebastian has always taken good care of my vehicles for years, Very pleasant to deal with, and always able to get me in when needed, even on short Mr Sebastian has always taken good care of my vehicles for years, Very pleasant to deal with, and always able to get me in when needed, even on short notices. More
July 03, 2018
Great customer service I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up I had an appointment for an issue with my lift gate on my Jeep Liberty. My vehicle was taken right in and I was out within an hour as it only ended up being a loose cable. The service staff are always very professional and efficient, and I highly recommend Lithia Jeep for vehicle service. More
Other Employees Tagged: Robert Pearce, Tony Seibert
June 10, 2018
The maintenance crew are very professional and helpful. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. I walk in and everyone is very ready to help. And i get a ride to work in a timely manor. Thank you for making the process easy and painless. More
Other Employees Tagged: Scott Williford, Derric Williford, Tony Seibert
May 17, 2018
Good Experience So Far I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking I felt that I was being told the truth and actually trusted what Your car salesman (Robert Black) was conveying to me. I told him what I was looking at and he expressed what he could do and we came to a agreement in a short time without all the running back a forth and game playing. He said he would take care of me if I needed anything and I believe him!! More
Other Employees Tagged: Robert Black
May 09, 2018
Thank you for outstanding work Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Tha Charles Sebastian is the service representative that my wife and I have dealt with for both of our Jeeps. He has always done an outstanding job. Thank you! More
Other Employees Tagged: Robert Black , PJ Pourjami
April 11, 2018
As expected Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first t Everything was fine. Wish the wait time was less. But overall a good experience. Why do you need twenty five words to know how I feel? Was the first three lines not enough? Should I use more adjectives? Maybe focus on the words used and not on the quantity thereof? Maybe I don't want to write a book on how I feel about an oil change? Or should I be expected to put my feelings into a few chapters of my next book titled, "Crap companies come up with to make themselves feel better about overpriced good and services."? Have a great day. More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Rolando Chamale, Timothy Lewis, Nick Peele
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