Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
477 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 3 mos

Industry Experience

39 yrs, 9 mos

4.8

477 Reviews

Write a Review

477 Reviews of Charles Sebastian

October 22, 2025

Dealership Rating
Employee Rating

Lithia mechanics damaged my engines and try to cover it up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cov More

by RIVARD.JUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Lucas

Oct 25, 2025

Lithia Chrysler Jeep of Reno responded

Hello, We would appreciate the chance to talk with you about the post-service condition of your vehicle. Could you kindly provide your preferred contact information so we can reach out and discuss this matter in more detail? Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 21, 2025

Dealership Rating
Employee Rating

Everyone at this dealership was very kind and courteous. My vehicle was in and out on time . Highly recommend. More

by PAMMCCARTHY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

Dealership Rating
Employee Rating

The service person was great Everything went great I hope to have the same service again on my next visit More

by Burrusor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Oct 21, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2025

Dealership Rating
Employee Rating

Much better than Carson jeep. Thank you for the help. Always Reno from now on. More

by specialistmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 28, 2025

Dealership Rating
Employee Rating

All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2025

Dealership Rating
Employee Rating

Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 05, 2025

Dealership Rating
Employee Rating

Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. More

by Rachel.bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and glad you could count on Lithia Chrysler Jeep of Reno. Safe travels.

August 31, 2025

Dealership Rating
Employee Rating

Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 30, 2025

Dealership Rating
Employee Rating

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 31, 2025

Dealership Rating
Employee Rating

Did repairs as requested in a timely manner. Appreciated the driver for delivering me home and then picking me up after the repairs were completed. More

by georgiabay6434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jul 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

1
...

Dealership Inventory (335 Vehicles)

new 2026 Jeep Wrangler car, priced at $66,480
2026 Jeep Wrangler
new
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Nissan Rogue car, priced at $22,480
2021 Nissan Rogue
used
Super Black exterior
Automatic
All-wheel Drive
used 2022 Jeep Wrangler Unlimited 4xe car, priced at $27,680
2022 Jeep Wrangler Unlimited 4xe
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wagoneer S car, priced at $59,137
2025 Jeep Wagoneer S
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wrangler car, priced at $46,260
2025 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Gladiator car, priced at $44,299
2025 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive