Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 26

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

March 10, 2024

Dealership Rating
Employee Rating

Professional, courteous and timely as always! Charles Sebastian always makes us glad we chose a Jeep! More

by Paul Humble
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 11, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience, Paul! We sincerely value your business and look forward to your next visit.

March 09, 2024

Dealership Rating
Employee Rating

Some of the best service I've had in a long time . . my service advisor was great to work with, friendly and very informative of what was needed to be done to my vehicle. More

by duenez28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 11, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 09, 2024

Dealership Rating
Employee Rating

Professional, honest, best dealership I've ever been to. They are true to their word, no pressure. More

by GHACRES
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 11, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2024

Dealership Rating
Employee Rating

Excellent service. Cody did a great job and Charlie is the best service writer. They care about your concerns and take excellent of your vehicle. More

by dave.kim77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 08, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Dave, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Cody and Charlie were able to help, and we hope to see you again!

March 07, 2024

Dealership Rating
Employee Rating

Had Jeep in for 100,000 check up. Was taken care of but found other problems, Charlie made sure all of it was completed to my satisfaction. More

by WLFPKFANS
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 07, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Charlie here at Lithia Chrysler Jeep of Reno. We appreciate your business, and hope to see you again soon!

March 06, 2024

Dealership Rating
Employee Rating

Excellent service! Nonetheless, it is unfortunate that a new vehicle is having these issues--I regret the purchase. More

by jarrad1
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 06, 2024

Lithia Chrysler Jeep of Reno responded

Jarrod, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2024

Dealership Rating
Employee Rating

Not very great. On separate occasions that we've called, the person that answers sounds rude. Charles tells us after initial diagnostic that oil pressure will fix it More

by Clemente
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian

Mar 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 04, 2024

Dealership Rating
Employee Rating

Service rep Charles is the only reason I remain a Lithia Jeep customer Sales rep Charles Sebastian is the best! More

by Jeepmister
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 04, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if Charles or our team can be of further assistance.

March 01, 2024

Dealership Rating
Employee Rating

I had major work done the day I brought my car in! I had my car back that evening, I was truly empresses! Charlie is the best! More

by None
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 02, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

Dealership Rating
Employee Rating

100% completely satisfied! Charlie took care of us better than I expected. He communicated along the way and gave us sound advice about another shop we went to. Super impressed More

by Bakerone9
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Mar 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Charlie, and for taking the time to leave us this wonderful feedback!

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