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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 27

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

February 29, 2024

Dealership Rating
Employee Rating

The best service for my car ever. Charles Sebastian takes great care of us with courteous, quick and efficient care. He is the best, bar none. He goes above and beyond! More

by MLUNDQUIST138
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 29, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

Dealership Rating
Employee Rating

Expensive It's is too expensive Extremely overpriced and expensive to get a simple repair done as it cost about 9 times more than at other places for the same job More

by sidhu_ns
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 29, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

Dealership Rating
Employee Rating

Experience was smooth and quick Interaction took 5 minutes, asked if I needed a ride home, scheduled the shuttle More

by asrstech
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 28, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. Charles and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

February 25, 2024

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Employee Rating

My truck broke down and I had to it towed to the dealership late Friday night (2/16/2024) and by Wednesday I was able to get it back. The warranty took care of everything and also no questions asked More

by SWWSGIRL
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 26, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. Charles and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

February 24, 2024

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Employee Rating

FAST AND EXCELLENT SERVICE. CHARLES IS AMAZING AND ALWAYS HAS OUR BEST INTEREST FIRST. THANK TOU CHARLIE. More

by athenasb
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 25, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Charles and our team met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

February 13, 2024

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Employee Rating

Great dealership, great people and fast service. My go to shop. Don’t know what I would do without them. More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Dana Silva, Robert Pearce, Tony Seibert

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Feb 14, 2024

Lithia Chrysler Jeep of Reno responded

Larry, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 06, 2024

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Employee Rating

Very accommodating and customer focused. Pleasure to work with. Always helpful when there are issues and follow them through to resolution. More

by K_KASSEKERT
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 07, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Charles and our team appreciate your business and hope to see you again soon!

February 04, 2024

Dealership Rating
Employee Rating

They kept us informed about the status of service of our car. We would highly recommend Lithia Jeep to all of our friends and family. More

by bvalenti50
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 05, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 03, 2024

Dealership Rating
Employee Rating

Great service! Charles was very helpful and they quickly diagnosed and fixed my issue. Thanks! More

by jfitdensmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Charles was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2024

Dealership Rating
Employee Rating

Needed to fix check engine light and also software update. Staff were professional and communicated well More

by pplauth
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Feb 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

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