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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 31

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

December 23, 2023

Dealership Rating
Employee Rating

Charles was very nice and thorough in getting me right in to get my car service and up to date. More

by diannekane3
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 26, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Dianne, and for taking the time to leave us this wonderful feedback!

December 22, 2023

Dealership Rating
Employee Rating

Charlie is always very helpful. Knows my situation and does the best he can for me. Thanks Charlie More

by Kar
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2023

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Employee Rating

Charlie at the service desk is absolutely the best to work with! I’ve been working with him specifically for several years when I have any issues with my Jeep. More

by angela.r.bandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Lithia Chrysler Jeep of Reno responded

Thank you, Angela, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

December 19, 2023

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Employee Rating

Very good, I was in and out within 20 minutes. Everyone was very polite and helpful! More

by Row
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Dec 20, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 18, 2023

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Totally reliable. Charley Sebastian is a person of great integrity. See him for service every time. More

by Tiger123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 18, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charley is always able to help, and we hope to see you again!

December 17, 2023

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Employee Rating

The dealership was fine. My interactions were with Charlie and he was really good to work with. More

by CORY.EDMUNDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Lithia Chrysler Jeep of Reno responded

Cory, Thank you for your very kind review. Charlie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 17, 2023

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Employee Rating

Awesome dealership always friendly and on time to get me back on the road and back with my family More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Ben Owings

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Timeliness and friendliness are essential for us. Safe travels back to your family!

December 17, 2023

Dealership Rating
Employee Rating

Charlie fit me in when the dealership was extremely busy. Charlie was very professional. Dealership was very clean and met all my needs. More

by STHOMAS101851
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about your experience with our dealership. We're glad to hear that Lithia Chrysler Jeep of Reno met all your needs and was meticulously clean. Thank you for recognizing the professionalism as well.

December 17, 2023

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Employee Rating

Excellent service. We found some unexpected issues and they were handled quickly and affordably. Happy with the service More

by Mlevin1010
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate receiving such positive feedback about the unexpected issues that were handled. Glad to hear our service at Lithia Chrysler Jeep of Reno met your needs. Thanks for choosing us.

December 17, 2023

Dealership Rating
Employee Rating

It was great. The staff was friendly, my advisor was very helpful. My car was repaired in a timely manner More

by anhkhoanguyenho
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience at Lithia Chrysler Jeep of Reno. It's commendable to know that our staff was friendly and the advisor helpful throughout. Your satisfaction is important to us as we aim for timely repairs, so cheers on noticing that.

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