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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 32

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

December 17, 2023

Dealership Rating
Employee Rating

Lithia is a great dealership and Charles is an excellent service representative. Charles has been doing a great job for us for years. More

by Melinbub
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review of Lithia Chrysler Jeep of Reno and the high praise for our service representative, Charles. We look forward to continuing to meet your needs in future years.

December 17, 2023

Dealership Rating
Employee Rating

It was good no complaints. Charles was friendly and helpful. It was a nice experience. More

by DIVINEDART
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate the positive review. We're glad you found our staff helpful and your overall experience at Lithia Chrysler Jeep of Reno enjoyable. Thanks for your support.

December 17, 2023

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Employee Rating

Lithia has always taken good care of me and my issues with my 4xe. Charles is awesome More

by n2NARCOSIS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our work on your 4xe at Lithia Chrysler Jeep of Reno and Charles's assistance. Hope to see you again soon.

December 16, 2023

Dealership Rating
Employee Rating

Charlie has been my service advisor for 12 years! He is the best! Always takes care of me, and gets my car in and out ASAP, as that is my only means of transportation! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your loyalty over the years at Lithia Chrysler Jeep of Reno. It's great to hear you've received valuable service for 12 years. Your kind words about our prompt services are much appreciated.

December 16, 2023

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Employee Rating

good, but also kinda slow good everyone was freindly, but also it was slow i was waiting for what seemed to be a longer then normal time. More

by philiprollison
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 17, 2023

Lithia Chrysler Jeep of Reno responded

Thank you, Philip, for your feedback and we do apologize for the slow service. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 16, 2023

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Employee Rating

Always a great experience with service team, great quality work done. Suggestions and problem solving never fails. More

by PAULD.OSBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rivera

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Dec 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our service team. We're glad to hear that their quality work and problem-solving skills are meeting needs. Your satisfaction is important to Lithia Chrysler Jeep of Reno.

December 15, 2023

Dealership Rating
Employee Rating

Helpful service manager, shorter wait than expected, lovely waiting room with amenities. Car service was reasonably priced. More

by Lizhowe
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 15, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience with Lithia Chrysler Jeep of Reno's service department. We're glad you found the wait time acceptable and enjoyed our waiting area amenities. It's great to hear that you also deemed our car service reasonably priced.

December 15, 2023

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Employee Rating

Everything went well. The dealership waa The dealership service was friendly and worked quickly. Thank you More

by Drmnbig75
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 15, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. It's great to hear that Lithia Chrysler Jeep of Reno provided effective service for you efficiently and with care. We hope all your future experiences meet this standard.

December 14, 2023

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Employee Rating

Excellent service. Returned all phone calls and kept me updated. Charles did a great job. More

by MUDPUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford

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Dec 14, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review. It's always our goal at Lithia Chrysler Jeep of Reno to provide excellent service and communication. Charle's work makes us proud!

December 14, 2023

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Employee Rating

Beautiful dealership, always clean and courteous. Charles Sebastian is helpful and friendly, we took our car to the Carson City dealer last time and had an awful experience, we will always use you fr More

by rogerharrington
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 14, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your praise for the cleanliness and courtesy at Lithia Chrysler Jeep of Reno. Charles Sebastian is indeed known for his helpfulness. Looking forward to providing you with consistent service quality on your next visit, see you then! Happy Holidays.

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