Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 42

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

October 23, 2020

Dealership Rating
Employee Rating

My family gas purchased 8 cars from Them..Thecstaffis My family gas purchased 8 cars from Them.. Thecstaffis akwaysso great. The service department always takes really good care of me! Very happy Custome More

by Heidilague1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2020

Lithia Chrysler Jeep of Reno responded

Thank you for the great review, Heidi! We are so happy to see that we have earned your loyal business and we will be sure to share your feedback with our team. We look forward to working with you again soon!

October 21, 2020

Dealership Rating
Employee Rating

The Lithia Chrysler Jeep of Reno have always taken good care of my 2015 Jeep Cherokee Trailhawk. The service team are always friendly and professional. Fast appointment scheduling and service turn around More

by Paul N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele

Oct 22, 2020

Lithia Chrysler Jeep of Reno responded

Paul, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Robert, Nick, Charles, Tony, and Dana went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 16, 2020

Dealership Rating
Employee Rating

Outstanding Service from your service department. My Chrysler 300 had a recall and everything was handled very professionally. Tony in the service department was very friendly and handled everything ve More

by georgiaboy6434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele

Oct 16, 2020

Lithia Chrysler Jeep of Reno responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2020

Dealership Rating
Employee Rating

Always under promise and over deliver. The service department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. More

by billbill4772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert , Ben Freedman, Nick Peele

Oct 09, 2020

Lithia Chrysler Jeep of Reno responded

Thank you so much for your sweet words, Bill! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

September 28, 2020

Dealership Rating
Employee Rating

Working with Charlie gives me the convidence my car is well taken care of and I am safe on the road. Glad I found someone I can trust. More

by barbtrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Lithia Chrysler Jeep of Reno responded

You can definitely trust us with any automotive needs. Thank you for your feedback for Charlie! If there is anything else we can help with in the future, please do not hesitate to reach out!

July 29, 2020

Dealership Rating
Employee Rating

Charlie is always great. He has always taken good care of me for my last two Jeeps. He is very knowledgable and is great with customers. More

by Marcus
Recommend Dealer
Yes
Jul 30, 2020

Lithia Chrysler Jeep of Reno responded

Marcus, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

June 19, 2020

Dealership Rating
Employee Rating

Excellent scheduling, great service, easy access, friendly environment, clean facility and I like the new location. On time, on budget, on quality. Need I say more? More

by Shredded Wheat
Recommend Dealer
Yes
Jun 20, 2020

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your excellent experience with Charles! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

June 17, 2020

Dealership Rating
Employee Rating

regular service and everything went very smoothly. Service rep was excellent. Car delivered on time. as always Charlie was waiting to assist and took care of all my needs. More

by gsmith
Recommend Dealer
Yes
Jun 18, 2020

Lithia Chrysler Jeep of Reno responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and to know that your service representative was excellent. We truly value your business!

June 14, 2020

Dealership Rating
Employee Rating

Service writer Charlie Sebastian In 2003 I bought my 1st Rubicon from Reno Jeep, in 2009 a bought a new Rubicon and in 2017, I returned and bought my 3rd. During those years I have de More

by jerryaarondiesel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 15, 2020

Lithia Chrysler Jeep of Reno responded

Jerry, thank you for taking the time to write a review! We are thrilled to hear you are satisfied with the high level of customer service you received with Charles and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

June 11, 2020

Dealership Rating
Employee Rating

Charles is very friendly and courteous. I was greeted immediately upon arrival and the service was done promptly. I would recommend him to any of my friends and relatives. More

by m
Recommend Dealer
Yes
Jun 12, 2020

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We're happy to know that Charles's outstanding service earned your recommendation. We look forward to working with you again.

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