Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 41

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

August 20, 2021

Dealership Rating
Employee Rating

Great customer service, very friendly and professional staff they are always happy to see you. Also super clean waiting room and bathrooms. More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele

Aug 20, 2021

Lithia Chrysler Jeep of Reno responded

We can't thank you enough for your positive review! We're glad that you went home happy! Take care.

July 26, 2021

Dealership Rating
Employee Rating

Has my truck serviced had some other issues looked at my driver's side outside mirror needs to be replaced another words good service I would recommend this place More

by Deiter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your excellent experience with Charles! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep of Reno.

July 22, 2021

Dealership Rating
Employee Rating

My Jeep Cherokee 2017 was in excellent condition, without any problems until a few weeks ago. On that day, my car all of a sudden stopped in the middle of street and would not move anymore. I called Dan Durh More

by Meche262
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Durham , Charlie Sebastian

Jul 22, 2021

Lithia Chrysler Jeep of Reno responded

We couldn't help but smile after reading your amazing comments. We look forward to having you as one of our valued customers for many more years to come! Thanks again for choosing Lithia Chrysler Jeep of Reno!

July 22, 2021

Dealership Rating
Employee Rating

I was very surprised to learn that when I went to upgrade my Uconnect it caused all kinds of problems. Charlie at service assured me it could be fixed and did an excellent job as quickly as possible getting More

by Grnmediation
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 22, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for the wonderful review and rating! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team. We value your business at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

June 29, 2021

Dealership Rating
Employee Rating

Been a reno lithia jeep customer for ever. Service writer Charlie Sebastian been with me for years. I recently had a Mopar battery that only lasted 2 yrs, thankfully it was still under the warranty. Charl More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva

Jul 01, 2021

Lithia Chrysler Jeep of Reno responded

Hi Dave, Thank you for taking the time to give us your feedback. We are pleased that our team were able to assist you in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to working with you in the future.

June 17, 2021

Dealership Rating
Employee Rating

Charley Sebastian is A+++. A car-guy through and through. Attentive to detail, looks for ways to keep costs down. Best service guy I’ve worked with in 50 years of driving. More

by JJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Lithia Chrysler Jeep of Reno responded

We are pleased to hear you had such a positive experience with us, JJD! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Lithia Chrysler Jeep of Reno!

May 08, 2021

Dealership Rating
Employee Rating

No one can beat their service. Charlie takes care of his customers; I can trust the work that’s done and the price is reasonable. More

by mslindashields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear about your recent experience with Charlie. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to see you again.

April 25, 2021

Dealership Rating
Employee Rating

Since 2015 I have made all the service appointments for my 2014 Jeep Grand Cherokee with Charles Sebastian. I have always been made to feel like my car and I will be well taken care of here. More

by catwalk1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good service experiences with us at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

April 17, 2021

Dealership Rating
Employee Rating

I was pleased and satisfied with my new car. I like that they took out the time I understood what I needed and what I want it and help me guide me. More

by griggsa43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Black, Anthony Moore

Apr 18, 2021

Lithia Chrysler Jeep of Reno responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We truly appreciate your business and welcome you back whenever you need help.

March 25, 2021

Dealership Rating
Employee Rating

Im going to write 25 words though all I need to say is that I was satisfied, which is all that is needed really, period. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Nick Peele

Mar 25, 2021

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

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