Charles Sebastian | Page 46

First Service I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through from the service writer along with a good shuttle service and good end results. Better dealer from a service standpoint than in the Bay Area. More

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Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

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Great Customer Service Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing Always friendly and prompt service when I bring my Jeep in for routine maintenance. I usually work with Robert Pearce, and he has always been nothing but professional. Thanks everyone! More

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Super Service Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations Charlie made our service visit quick and easy. The other folks at the dealership were friendly and we enjoyed the Ofer of wi-fi and the conversations during our wait. Great place! More

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Great service Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when gettin Working with Charles made things go very smooth! My truck runs great again. It's nice to have someone that's a straight shooter to talk to when getting work done. More

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Excellent service center Excellent service, got right in and was treated great. Charles is always very friendly and a pleasure to deal with. We will be back again. Excellent service, got right in and was treated great. Charles is always very friendly and a pleasure to deal with. We will be back again. More

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Excellent customer service . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my de . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my decision yet, of buying a vehicle but if I do buy from Lithia jeep again, it will be with Cory More

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Back at Lithia I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a n I have been taking my 2004 Jeep Grand Cherokee to Lithia since we moved to Reno in 2007. We recently gave the 2004 Jeep to our daughter and bought a new Jeep Cherokee Latitude in Fernley. We tried the service department at Reno Dodge once for a tire issue but were not happy so I called up Charlie Sebastian and got my new Jeep into Lithia for its first oil change and tire rotation. Charlie found me the best deal on a two year service package with the option for a lifetime package (which was actually part of my original purchase agreement). I also noticed a sensor on my windshield that had appeared to have come loose. Upon investigation, the sensor was supposed to be permanently bracketed to the windshield and the only way to properly repair it is to replace the windshield. Charlie ordered the windshield and helped navigate the political BS to get my windshield. I will be a faithful Lithia customer as long as I own my Jeep, which could be for the rest of my life. Thanks Charlie! More

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Great Customer Service as Always Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always pro Charles Sebastian was able to get me in right away, Repairs were made on parts that were in stock, Others parts have been ordered, Charles always provides excellent advice on needed repairs. He also advises me of future repairs so I can plan ahead due to my limited budget. I trust him with all my repair needs and would not consider going anywhere else for my repairs and maintenance. More

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Service Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any q Charlie has always taken great care of me since I bought my Jeep. He gets me in quickly anytime I need it serviced and he is always helpful with any questions I have. Thank you for always going above and beyond to help me! More

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