Charles Sebastian | Page 47
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
19 yrs, 2 mos
Industry Experience
40 yrs, 8 mos
504 Reviews
Write a Review504 Reviews of Charles Sebastian
January 31, 2019
Why would you take your Jeep anywhere else? Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. More
November 30, 2018
What’s not to love? Fast, expert, plus a bonus of talking with Charlie Sebastian. I’m a customer for life both in service and sales. My next car will be a Jeep. Fast, expert, plus a bonus of talking with Charlie Sebastian. I’m a customer for life both in service and sales. My next car will be a Jeep. More
November 26, 2018
Cherokee Service The service staff are very nice. Any questions that I have are answered ! I made an appointment and my Jeep was serviced and a recall repaired. This The service staff are very nice. Any questions that I have are answered ! I made an appointment and my Jeep was serviced and a recall repaired. This was done in a very timely manner. The service rep keep me informed on what was happening. I am always treated well by Charlie! More
November 20, 2018
Charles Sebastian I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding o I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding of the needs and service requirements of your vehicle. He brings great credit to himself and to the service department. More
November 12, 2018
Review of service department experiece I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was very engaging and listened to my concerns and stated he would keep me informed as to the extent of services which might be needed to correct the mechanical issue. I must state he was true to his word. He called and communicated what needed to be done and how long it might take. With so many choices out there for service you are very lucky to have a service professional like Charlie in your service department because it will keep customers like me returning when vehicle service is needed. More
October 12, 2018
Customer service great . Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has bee . Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has been great. More
Other Employees Tagged: Ruben Camarena
August 24, 2018
Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike other reps we have had, he never gets too busy to forget to call when the car is ready! He makes the experience pleasant! More
Other Employees Tagged: Tony Seibert
August 03, 2018
Jeep died AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! T AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! Thank You !!!! More
Other Employees Tagged: Robert Pearce
July 28, 2018
Great service as usual, charlie is the best Easy to make an appointment, my vehicle was done quickly and the service was excellent. Charlie has been taking care of my vehicles for years. Easy to make an appointment, my vehicle was done quickly and the service was excellent. Charlie has been taking care of my vehicles for years. More
July 28, 2018
On time Always enjoy talking to Charles Sebastiani and he handles service needs very well. The30k service and recall work were done in two hours. The reason Always enjoy talking to Charles Sebastiani and he handles service needs very well. The30k service and recall work were done in two hours. The reason I bought another jeep is the great service department! Thank you More
Other Employees Tagged: Robert Pearce

