Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 47

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.7
504 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

19 yrs, 2 mos

Industry Experience

40 yrs, 8 mos

4.7

504 Reviews

Write a Review

504 Reviews of Charles Sebastian

January 31, 2019

Dealership Rating
Employee Rating

Why would you take your Jeep anywhere else? Super easy to schedule and drop off. There’s a shuttle if you can’t wait and the work is always trustworthy at a fair price. More

by gcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019

Lithia Chrysler Jeep of Reno responded

That's for your positive review! See you next time!

November 30, 2018

Dealership Rating
Employee Rating

What’s not to love? Fast, expert, plus a bonus of talking with Charlie Sebastian. I’m a customer for life both in service and sales. My next car will be a Jeep. More

by Tiger123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Lithia Chrysler Jeep of Reno responded

Thank you so much! We can't wait to see you again!

November 26, 2018

Dealership Rating
Employee Rating

Cherokee Service The service staff are very nice. Any questions that I have are answered ! I made an appointment and my Jeep was serviced and a recall repaired. This More

by 442bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback! We look forward to your next visit with us!

November 20, 2018

Dealership Rating
Employee Rating

Charles Sebastian I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding o More

by Dirt Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

Lithia Chrysler Jeep of Reno responded

Thanks so much for your great review! We're happy we could be of service to you!

November 12, 2018

Dealership Rating
Employee Rating

Review of service department experiece I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was More

by Jeep12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 12, 2018

Lithia Chrysler Jeep of Reno responded

Thanks for your great review, we appreciate your feedback!

October 12, 2018

Dealership Rating
Employee Rating

Customer service great . Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has bee More

by Jo jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Camarena

Oct 12, 2018

Lithia Chrysler Jeep of Reno responded

We're happy to have been of service! Thanks a ton for your feedback!

August 24, 2018

Dealership Rating
Employee Rating

Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth More

by Happy Jeeoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Aug 24, 2018

Lithia Chrysler Jeep of Reno responded

Thank you! We're glad Charlie made your experience a pleasant one. We're happy to help if you need anything else!

August 03, 2018

Dealership Rating
Employee Rating

Jeep died AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! T More

by MomMomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Aug 06, 2018

Lithia Chrysler Jeep of Reno responded

You're welcome! We're glad we could help you out!

July 28, 2018

Dealership Rating
Employee Rating

Great service as usual, charlie is the best Easy to make an appointment, my vehicle was done quickly and the service was excellent. Charlie has been taking care of my vehicles for years. More

by Mbjeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Lithia Chrysler Jeep of Reno responded

Thank you so much for this kind review! We look forward to your next visit!

July 28, 2018

Dealership Rating
Employee Rating

On time Always enjoy talking to Charles Sebastiani and he handles service needs very well. The30k service and recall work were done in two hours. The reason More

by Sandor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jul 30, 2018

Lithia Chrysler Jeep of Reno responded

Thank you for this great review! We look forward to seeing you again!

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