Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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Write a Review202 Reviews of Charles Suter
November 02, 2021
Always have a positive experience with Chuck and the entire service team. They are extremely professional and truly care about customer satisfaxction. entire service team. They are extremely professional and truly care about customer satisfaxction. More
Other Employees Tagged: Jeremy Sullivan, Kyle Couch
October 10, 2021
First time using Don Ayers service. It was free oil change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. More
September 10, 2021
I have always been impressed with the professionalism, efficiency and friendliness of the sales and service staff. Top notch! Keeps customers coming back for future purchase considerations. efficiency and friendliness of the sales and service staff. Top notch! Keeps customers coming back for future purchase considerations. More
Other Employees Tagged: Carlo Borg, Jeremy Sullivan , Ben Rose, Romain Rose, Tony Vincent
August 06, 2021
Chuck is always very friendly and informs us on everything that should be serviced on our CRV. When the work has been completed, he always explains everything that was done. A pleasure to deal with everything that should be serviced on our CRV. When the work has been completed, he always explains everything that was done. A pleasure to deal with him. More

