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Charles Suter
202 Reviews
Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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202 Reviews of Charles Suter
August 02, 2021
I always get the best service for my 2009 Accord! I have worked with Ron Conner for years. He always knows exactly what my car needs done to it and always gets me in and out in a timely fashion. worked with Ron Conner for years. He always knows exactly what my car needs done to it and always gets me in and out in a timely fashion. More
by nvkking
Other Employees Tagged: Ron Conner , Zach Bloom, Tony Vincent
June 30, 2021
Bought vehicle from Greg, he was fair and attentive. Chuck and Kevin in service are amazing! Can not thank this dealership enough for all their help in putting me in a great vehicle. Chuck and Kevin in service are amazing! Can not thank this dealership enough for all their help in putting me in a great vehicle. More
by lknitter
Other Employees Tagged: Kevin Cappelli, Jon Walker, Greg Henderson , Bill Hulwick
May 22, 2021
Easy to schedule, easy check in, friendly staff, service department is clean. I had planned to use the shuttle but my service person assured me it would take less than an hour so I was able to wait in the c department is clean. I had planned to use the shuttle but my service person assured me it would take less than an hour so I was able to wait in the customer area. Thanks. More
by Wmann
May 20, 2021
by far the most pleasant experience at a dealership i have ever had in67 years ,both sale {romain rose } and service. very very happy with it all have ever had in67 years ,both sale {romain rose } and service. very very happy with it all More
by lacybarb1263
Other Employees Tagged: Romain Rose
April 12, 2021
Everything was done with great service and all the service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Way service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Wayne. More
by Janet Al-Janabi
Other Employees Tagged: John Watkins, Rick Squires, Jeremy Sullivan , Tony Vincent
April 07, 2021
All employees were very attentive and I have no complaints. Covid restrictions were being followed so I felt safe. The service was excellent and was beyond what was needed. complaints. Covid restrictions were being followed so I felt safe. The service was excellent and was beyond what was needed. More
by Phicks
