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Charles Williams
200 Reviews
200 Reviews of Charles Williams
December 05, 2018
Service on 2013 GMC Terrain I had an issue with my 2013 Terrain. Charles Williams addressed the problem and explained the process that the service department would be following t I had an issue with my 2013 Terrain. Charles Williams addressed the problem and explained the process that the service department would be following to help me. He answered all questions that I had. He was professsional, courteous, friendly, and knowledgeable. I feel like he has my best interests in mind. I left the service department feeling confident that the issue with my vehicle would be resolved to my satisfaction. More
by Wggeno
Verified Customer
December 04, 2018
Always top notch Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each time. Nice people. More
by MJONES39
Other Employees Tagged: William Fanning , Teddy Roberts
December 03, 2018
Scheduled Service Visit Saturday morning service is 1st come 1st serve at masters GMC. I was 1st in line and 1st out the door. Great service and great personnel to work with. Saturday morning service is 1st come 1st serve at masters GMC. I was 1st in line and 1st out the door. Great service and great personnel to work with. More
by UncleBud
Other Employees Tagged: David Truitt
December 02, 2018
GMC Service Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work w Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department More
by JMCVAY25
December 01, 2018
Highly recommend service dept Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a timely manner. Also, Eric, our mechanic, for coming outside to address and fix an issue. Y'all are the best!! Our 2nd time getting repairs here. We would definitely use again and recommend. This coming from a highly qualified mechanic husband who can't work on our vehicles anymore! Also, appreciate the military discount!!! More
by GI Joe
Other Employees Tagged: Eric
November 29, 2018
Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More
by BNEWMAN3203
Other Employees Tagged: William Fanning
November 28, 2018
Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales process. Great team and facilities. More
by TAGRELIUS
Other Employees Tagged: Will Schafer, Gene Baxley, Steve MacDonald
November 28, 2018
Great!! The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. More
by LATONIAWIMBERLY
November 23, 2018
Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answered on site when applicable. More
by DEBBROWN4258
Other Employees Tagged: Eddie Overby, Gene Baxley, David Truitt, Keith Stone , Andrew Lokey
November 20, 2018
The "check engine coolant" light My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams a My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams assured me the service department would do everything possible to find and fix the problem. When they finished with the car, they said they don't know why the light came on. They finished filling it up, but told me to bring it back if the light came back on. I thought I could put coolant in the car myself, but the service manual said take it in. Thanks to the Service department. More
by BETTYE415
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