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Charles Williams
200 Reviews
200 Reviews of Charles Williams
November 18, 2018
Great customer service Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. More
by Lothopper
Verified CustomerOther Employees Tagged: Keith Stone , Andrew Lokey
November 15, 2018
Master Service I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and when his tech took it out he figured out what the problem was at that time the service guy was telling me this is going to take A while to fix so he was going to have to set me up with a loaner vehicle to get around until he could get mine back to me which he did in a timely manner and he actually got it fixed and back to me as promised on time working great More
by JMCVAY25
November 13, 2018
Very easy, convenient and pleasant. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. More
by DALTMCPH
November 10, 2018
Didn’t deliver when promised Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt have it ready until 1:00. When I arrived at 1:00, it took another 15 min to get the car. Not a good first impression for service. Had higher expectations from Master. More
by Richard
November 09, 2018
Slow leaking tire I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mor I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mornings my tire still would have 15lbs of air in the tire after filling it back up with air. Drove to Michigan and took it to a different dealer and they found a small hole in the tire. Problem solved! #125570 More
by BELLP343
November 09, 2018
Customer opinion The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of it. More
by WAYNEHISAW
November 03, 2018
Recall Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department t Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department to friends. More
by Wah4
Other Employees Tagged: Phillip Towns, Bernard Hughes
November 01, 2018
Oil Change and tire rotation The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need i The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need it and keep me updated on the progress of my vehicle’s service. I would have recommended masters service department to anyone that I know. More
by JKEYJR
October 31, 2018
I like the services master Buick GMC Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to wo Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to work with and plus he was understanding and that a good to be that way More
by Floyd62
October 30, 2018
Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More
by Buick Enclave 2018
Other Employees Tagged: Kathy Hensley, Bill Whitten, Phillip Towns
