236 Reviews
Write a Review236 Reviews of Charles Williams
February 28, 2019
Good quick service. I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area w I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area was very clean with ample reading material. More
February 25, 2019
Great experience Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience e Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience easy and enjoyable. More
February 23, 2019
Very good I wish that they could found the problem earlier with the corsion of battery and cable earlier they couldn't have been checking that in the pass I wish that they could found the problem earlier with the corsion of battery and cable earlier they couldn't have been checking that in the pass More
Other Employees Tagged: Tony Goddard
February 22, 2019
Great service Mr Charles Williams handled everything in a very professional manner. I was well pleased. Thanks a lot and I look forward to doing business with you i Mr Charles Williams handled everything in a very professional manner. I was well pleased. Thanks a lot and I look forward to doing business with you in the future. More
February 16, 2019
excellent Was very happy with the overall experience. Everyone was very nice but the setup of the area is a bit strange. There are no chairs for waiting and it Was very happy with the overall experience. Everyone was very nice but the setup of the area is a bit strange. There are no chairs for waiting and it us unclear who you are to see. Charles let me k ow what was hiing on and exactly what to expect. More
February 16, 2019
Have been a customer since 70’s, always good service Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt with him previously, always pleasant More
Other Employees Tagged: William Fanning
February 15, 2019
Regular service Charles is always on top of things. He is courteous and I can depend on him to be honest about my vehicle's needs. Service is always the best. Charles is always on top of things. He is courteous and I can depend on him to be honest about my vehicle's needs. Service is always the best. More
February 12, 2019
Quality people in the service department. Very kind and info Earl and Charles were informative, kind, and made me feel like I was important. Especially being a woman. Never tried to upsell. Honest, good people. Earl and Charles were informative, kind, and made me feel like I was important. Especially being a woman. Never tried to upsell. Honest, good people. I'd refer anyone to them and I'll definitely will be back. Those (2) are a great asset to your company. More
Other Employees Tagged: Earl. How can you not have him listed in the roster?
February 09, 2019
Car Serviced Very nice visit for my first time. I relocated from NC. I am very well pleased with the service and treatment from the staff. Will continue to visit w Very nice visit for my first time. I relocated from NC. I am very well pleased with the service and treatment from the staff. Will continue to visit when needed More
February 08, 2019
Service Center I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shiftin I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shifting hard, fuel injectors had a recall. Was told I could bring it in Friday but may not get to it. Leave it Saturday still may not get to it, and maybe Monday. Monday Alyson contact me before I went back to Charleston and said bring it in and they would top it off and run a diagnostic inspection. Stayed in the service bay for 2.5 hours. I called Alyson twice no return. I reached Charles and told him to just top it off. He did and told me about the recall. Kinda disappointed with GMC customer service and the fact that I paid over 70K for my truck w/ 8,000 mile on it, and it needs to be in the shop constantly! However I can’t get anyone to take the issue seriously! Brad M. Semper Fi, More
Other Employees Tagged: Phillip Towns , Brad Gillespie, Alyson Johns
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