Charles Williams
Charles Williams at Master Buick GMC

Charles Williams | Page 13

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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4.5
236 Reviews
4.5

236 Reviews

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236 Reviews of Charles Williams

February 28, 2019

Dealership Rating
Employee Rating

Good quick service. I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area w More

by BVERNOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2019

Master Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 25, 2019

Dealership Rating
Employee Rating

Great experience Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience e More

by sammonsjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2019

Master Buick GMC responded

Thanks for your awesome review! We're very happy to hear that Charles was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 23, 2019

Dealership Rating
Employee Rating

Very good I wish that they could found the problem earlier with the corsion of battery and cable earlier they couldn't have been checking that in the pass More

by Cynadams71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Goddard

Feb 25, 2019

Master Buick GMC responded

Thank you for the feedback! If you need anything else in the future please feel free to come back and visit us any time! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 22, 2019

Dealership Rating
Employee Rating

Great service Mr Charles Williams handled everything in a very professional manner. I was well pleased. Thanks a lot and I look forward to doing business with you i More

by Drjhamp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2019

Master Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Charles. If there is anything more that we can do please come back and see us again. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 16, 2019

Dealership Rating
Employee Rating

excellent Was very happy with the overall experience. Everyone was very nice but the setup of the area is a bit strange. There are no chairs for waiting and it More

by pearl0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019

Master Buick GMC responded

Thank you for taking the time to write this review. Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 16, 2019

Dealership Rating
Employee Rating

Have been a customer since 70’s, always good service Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt More

by Ucford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Feb 18, 2019

Master Buick GMC responded

Thank you for letting us know how your experience was and for choosing Master Buick GMC. William is really great and I’ll be sure to share your feedback with him. Take care until next time! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 15, 2019

Dealership Rating
Employee Rating

Regular service Charles is always on top of things. He is courteous and I can depend on him to be honest about my vehicle's needs. Service is always the best. More

by mpkalcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2019

Master Buick GMC responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Charles met your needs and expectations. We look very forward to seeing you again in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 12, 2019

Dealership Rating
Employee Rating

Quality people in the service department. Very kind and info Earl and Charles were informative, kind, and made me feel like I was important. Especially being a woman. Never tried to upsell. Honest, good people. More

by Faithful GMC customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Earl. How can you not have him listed in the roster?

Feb 13, 2019

Master Buick GMC responded

We are truly grateful for this nice review! I’m thrilled that Earl and Charles were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to working with your family, and your friends in the future. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2019

Dealership Rating
Employee Rating

Car Serviced Very nice visit for my first time. I relocated from NC. I am very well pleased with the service and treatment from the staff. Will continue to visit w More

by Mybestlife2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Master Buick GMC responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Master Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 08, 2019

Dealership Rating
Employee Rating

Service Center I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shiftin More

by Bmeister22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Phillip Towns , Brad Gillespie, Alyson Johns

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