Charles Williams
Charles Williams at Master Buick GMC

Charles Williams | Page 20

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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4.5
236 Reviews
4.5

236 Reviews

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236 Reviews of Charles Williams

October 25, 2018

Dealership Rating
Employee Rating

Satisfied Service Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me More

by JamesO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2018

Master Buick GMC responded

Thank you for taking the time to give us this great review of Charles and the service department! We will pass along your kind words to him! We appreciate you choosing us to service your vehicle! Kathy Hensley Master Buick GMC

October 24, 2018

Dealership Rating
Employee Rating

Pleased Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks More

by ladyngold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve MacDonald

Oct 24, 2018

Master Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 24, 2018

Dealership Rating
Employee Rating

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle More

by Bbstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Phillip Towns

Oct 24, 2018

Master Buick GMC responded

Thank you for taking the time to tell us about your visit! Out team appreciates your business and looks forward to the opportunity to serve you again in the future! Kathy Hensley Master Buick GMC

October 23, 2018

Dealership Rating
Employee Rating

Great service Porsche was very professional and friendly. Most helpful Charles kept us informed of part situation and was also professional and friendly. Luckily More

by JRADECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Porsha Cox

Oct 24, 2018

Master Buick GMC responded

Thank you for sharing your feedback with us. Porsha and Charles will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. All the best, The Master Buick GMC Team

October 22, 2018

Dealership Rating
Employee Rating

oil change master buick GMC is by far the most loyal and honest people of all other dealerships I recommend them I give it a two thumbs up and I always leave kno More

by Tyler.jackson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thank you so much for this great review! Keeping our customers safely on the toad is goal! We appreciate your kind words and your business! We look forward to seeing you again soon!

October 20, 2018

Dealership Rating
Employee Rating

Thanks for the Great Care of my Favorite Car We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or expla More

by Meg in Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2018

Master Buick GMC responded

Meg, Thank you for taking the time to tell us your story! We are thrilled our service department was able to explain what was going on with your vehicle! We appreciate your business and look forward to serving you again in the future! Kathy Hensley Master Buick GMC

October 12, 2018

Dealership Rating
Employee Rating

Took too long Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and More

by Sgrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2018

Dealership Rating

taken the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. More

by CASONPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jennings

Oct 11, 2018

Master Buick GMC responded

Thank you for giving us your honest feedback. We are grateful for your business and if you have any questions about your contract, we would be more than happy to talk with you! Kathy Hensley, Owner

October 11, 2018

Dealership Rating
Employee Rating

Fast and friendly service Regular service appointment. Was timely updated on status of work. Good lounge for waiting for service work to be completed. Fast checkout service. C More

by BGWOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2018

Master Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please feel free to call or stop by if there is anything else we can do to help you. Respectfully, The Master Buick GMC Team

October 06, 2018

Dealership Rating
Employee Rating

Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More

by LOWELLG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2018

Master Buick GMC responded

Thank you for taking the time to write about our dealership! We are so thankful for our loyal Master Family and it is always our honor to serve you! We look forward to seeing you again soon! Kathy Hensley, Owner

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