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Charles Williams
256 Reviews
256 Reviews
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256 Reviews of Charles Williams
November 09, 2018
Slow leaking tire I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mor I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mornings my tire still would have 15lbs of air in the tire after filling it back up with air. Drove to Michigan and took it to a different dealer and they found a small hole in the tire. Problem solved! #125570 More
by BELLP343
Verified Customer
November 09, 2018
Customer opinion The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of it. More
by WAYNEHISAW
November 03, 2018
Recall Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department t Masters GMC did great job on my recall service. Thanks for great vehicle and customer service. I would definitely recommend this service department to friends. More
by Wah4
Other Employees Tagged: Phillip Towns, Bernard Hughes
November 01, 2018
Oil Change and tire rotation The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need i The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need it and keep me updated on the progress of my vehicle’s service. I would have recommended masters service department to anyone that I know. More
by JKEYJR
October 31, 2018
I like the services master Buick GMC Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to wo Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to work with and plus he was understanding and that a good to be that way More
by Floyd62
October 30, 2018
Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More
by Buick Enclave 2018
Other Employees Tagged: Bill Whitten, Phillip Towns , Kathy Hensley
October 29, 2018
Satisfied. Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I am presently completely satisfied with the work that was done. More
by wrunnels1
October 27, 2018
It’s always a great experience I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure wor I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure working with him when ever my vehicle needs help. Master Buick GM is very lucky to have a great employee like Charles. More
by MARGIE.HAGAN
October 27, 2018
Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More
by Lydianewsome
Other Employees Tagged: William Fanning
October 26, 2018
Honest, trustworthy, fair, and thorough If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another m If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another major dealership. Although the other dealership was a major dealership I still wanted to have a full workup this being a used vehicle since I haven't made my first payment and I am noticing issues and Charles and other staff my experience well worth the money. Unfortunately there are issues with my new car but Charles was fair and honest with me and I don't feel as if I'm being taken and provided me advice on how to handle my situation. So if I'm forced to keep this car I will be taking this car to Charles from here on out. More
by NiaProc1
