Charles Young | Page 6

From the time I initially made an on-line inquiry, to walking through the door at the dealership, to driving off the sales lot with my new pick-up truck, I was in great hands. Charles Young, my salesman, walking through the door at the dealership, to driving off the sales lot with my new pick-up truck, I was in great hands. Charles Young, my salesman, was great and he took an avid interest in making sure my buying experience was top-notch. I knew what vehicle I wanted on the lot and had done some research on the vehicle, but he made more information available and answered all of my questions. It was the best experience I have ever had when buying a new vehicle and I would recommend Charles Young to my friends and family. Not only Charles, but everyone else I came in contact with at the dealership was very friendly and they made sure I was taken care of. Kudos to Northside Ford!! By the way, I love my truck!! More

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Mr. Young was very helpful as my daughter bought her first car. She wanted to know what the cost would be before even taking a test drive, and he was willing to work with us. The car was ready when pr first car. She wanted to know what the cost would be before even taking a test drive, and he was willing to work with us. The car was ready when promised, and we are looking forward continued great customer service with Northside. More

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I had just gone in to get my 2009 FORD EXPLORER SPORT TRAC service and walked around the lot during the quick time of service. I had seen a 2010 FORDN F-150 LARIAT and like it very much. I had known Char TRAC service and walked around the lot during the quick time of service. I had seen a 2010 FORDN F-150 LARIAT and like it very much. I had known Charles Young for some time and he showed me the truck as a courtesy while waiting on service my truck. He did not pressure me, just let me look, then test drive the truck on the used lot and then I fell in love with it. The FORD F-150 Lariat has the interior room that was perfect, and the extras - well, let's just say I am very surprised that it has so much more than I thought it could have :) . Everyone at NORTHSIDE FORD is friendly and have a quality that makes anyone feel at ease. The service department has always been quick, the waiting has been minimal and the atmosphere it super. THANKS for have a great facility and I will let others know, this is the place to deal with and be glad of the results. More

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Mr. Charles Young was very knowledgeable, very professional, very friendly, and most importantly, very honest. He went out of his way to make my family and I very comfortable even lending us a bea professional, very friendly, and most importantly, very honest. He went out of his way to make my family and I very comfortable even lending us a beautiful car so that we could do our Christmas shopping while our purchased vehicle was serviced and prepared for us. Mr. Young was so friendly that my family and I felt like he had been our friend for years. I would certainly want him as my salesman in any future buys. More

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I was reluctant to go to a Car Dealership,like most. I expected to get a quick sales pitch, have papers shoved in my face, pushed a pen, and told to "sign here". I was warmly greeted by Charles, who quic expected to get a quick sales pitch, have papers shoved in my face, pushed a pen, and told to "sign here". I was warmly greeted by Charles, who quickly engaged me, in a conversation about the town I grew-up in(Uvalde), and found that Charles had also lived in Uvalde, Texas. We talked at length about people, that we both knew, even though we had never met. I discussed with Charles, some ideas I had about customizing the Mustang, in which he showed interest. Charles had several good recommendations, and even gave me the name of a place, and the phone number, where other customers had graphics done. We finally got around to discussing the Mustang, that I was interested in purchasing. Charles didn't try to flip me to another autombile, or quibble, about the price, that we had discussed on-line. I suggested that I drive the Mustang, and he quickly accommodated my request. We drove the "Stang" for around 15 minutes, long enouth for me to know, that I had to have this car. Never once, did Charles try to sell me on the car, he allowed me to sell myself, I felt completely at ease. Eventually, after more conversation about a town we both had lived in, I told him I wanted the car, and was ready to pay cash, and sign the necessary papers. Charles had my car serviced, washed, and filled-up with gas, while we completed the paper work. Since I drove my truck, he offered to follow me home, if I could drive him back. We had interesting conversation, on the way back, and Charles showed me how to use the radio, and other instruments on the Steering Wheel, and Control Panel. He made it clear, that I should call him, if I had any questions, and not to hesitate to call him for any need that might arise. I not only left with the car of my dreams, at a great price, but a new friend. It was the most pleasant experience, I've ever had purchasing an automobile. Michael S. Ambler More

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David Starnes and Charles Young were extremely helpful and did everything they could to help me today. I will only shop at North Side Ford. and did everything they could to help me today. I will only shop at North Side Ford. More

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NORTHSIDE FORD--All three employees (David,Charles, and Jerry) that assisted me were very personable and accommodating. David treated me like the "loyal" customer that I am (purchased last car in 3/2007 w Jerry) that assisted me were very personable and accommodating. David treated me like the "loyal" customer that I am (purchased last car in 3/2007 with all service done at same dealer since then). He worked with me on the price of the Used car--purchased (2013 with 16K miles). Charles-sales and Jerry-finance were very thorough in their explanations about any paperwork or functions on the car. Charles has asked that I come back soon so that he could instruct me on additional functions available in the car. He also had a way about him that mademe feel very at-ease. He understands that the consumer is making a large-item purchase which can make a person a little stressed. I definitely recommend Charles as the salesperson to see. More

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WENT TO NORHTSIDE FORD TO LOOK AT NEW VEHICLES AND PURCHASED ONE THE SAME DAY. CHARLES YOUNG WAS VERY HELPFUL AND FRIENDLY TO WORK WITH. THIS IS MY FIRST TIME TO BUY A FORD AND SO FAR I AM VERY HAPPY PURCHASED ONE THE SAME DAY. CHARLES YOUNG WAS VERY HELPFUL AND FRIENDLY TO WORK WITH. THIS IS MY FIRST TIME TO BUY A FORD AND SO FAR I AM VERY HAPPY WITH MY 2013 EXPEDITION. THE PRICE AND VEHICLE FITTED MY NEEDS. EVERYONE WE DEALT WITH AT THE DEALERSHIP WAS FRIENDLY AND HELPFUL. More

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My company needed a new truck, so I sent an email, and Charles answered back really fast. I told him what I wanted and he give me a price, aand that beat every other quote give to me, Charles contacted me Charles answered back really fast. I told him what I wanted and he give me a price, aand that beat every other quote give to me, Charles contacted me by phone and email, then give me another price lower it was a no brainer, great price, great service, great all around. very good experiance. More

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My husband and I went in just to look and because Charles was so good to us on our last purchase we went straight to him we ended up finding a f250 that Charles gave us a price I could not turn down. Monday was so good to us on our last purchase we went straight to him we ended up finding a f250 that Charles gave us a price I could not turn down. Monday is our anniversary so Charles help me surprise my husband we both was telling him that the price was to much and Charles even went a long and told him that he had sold it (no lie he did to me). But between Charles and Wayne they were the best and made it happen. Thanks to both of you he has not stoped look at it. Thanks Ccooper. More

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