98 Reviews
Write a Review98 Reviews of Charlie Birchfield
December 21, 2023
I’ve had many transactions with Champion and they always been professional attentive to our auto needs been professional attentive to our auto needs More
Other Employees Tagged: Lynn Lloyd
May 02, 2018
Excellent experience buying a new vehicle! This was an excellent experience with the purchase of my new Chevy Tahoe. Charlie was very knowledgeable and helpful as were Andy and Chris, and I wou This was an excellent experience with the purchase of my new Chevy Tahoe. Charlie was very knowledgeable and helpful as were Andy and Chris, and I would highly recommend Champion Chevrolet. More
Other Employees Tagged: Andy Dietrich, Chris McCall
March 31, 2018
Great team to work with I was looking for a new SUV. I visited the dealership several times and drove and evaluated multiple vehicles and finally settled on a Suburban. We I was looking for a new SUV. I visited the dealership several times and drove and evaluated multiple vehicles and finally settled on a Suburban. We discussed options and prices and trade in value and finally settled on a price fair to myself and the dealership. There was no pressure and the experience was very friendly and pleasurable. It was the best car buying experience I have ever had. I can highly recommend this dealership to anybody. They are a great team and very easy to work with. More
Other Employees Tagged: Tim Copenhaver, Andy Dietrich, Chris McCall, Cletis Greene
March 29, 2018
Awesome service The mechanic came to thebwaiting room to speak to me about a problem. I had no idea what he was talking about but he handled it and took care of my ca The mechanic came to thebwaiting room to speak to me about a problem. I had no idea what he was talking about but he handled it and took care of my car. So professional. Appreciate the service. More
Other Employees Tagged: Brad Cunningham, Joseph Johnson
March 28, 2018
Disappointing all the way around Oh where to begin....rude service advisors who act as though they’d rather be anywhere BUT helping customers at the dealership. I went there for our f Oh where to begin....rude service advisors who act as though they’d rather be anywhere BUT helping customers at the dealership. I went there for our first service and to have a check engine light problem remedied with our 2018 Equinox. As I work, I asked about getting a loaner since I didn’t know how long the service and repair would take. The advisor SNAPPED at me, “You’ve gotta speak to your salesman”, in a very rude fashion. I asked him to please keep me notified of the result of the check engine light, which he DID NOT. I had to call HOURS later, at closing to find out about the car. Same person, name is Shannon I think, said it would be the next day before it would be done because of a delay in getting to the car. Our salesman (Charlie) did come through and was very nice about helping me get a loaner. The next afternoon I picked the car up, was told nothing was wrong and they reset the check engine light. I was happy until I pulled out of the dealership and drove about a mile, that’s when the light came on again!!! I decided at this point I’d take it to Bill Gatton, who found out in ten minutes the next day that it was a hose connected to an evaporator or solenoid at the rear of the engine that had come loose. It helps when you pay attention, which Champion obviously did not. We were all fixed up in no time and their service advisor, Rodney, took me to the car to show me what happened. That matters! Champion does keep the car clean, which I appreciate, but I will not be back for service. More
Other Employees Tagged: Shannon I believe is their name, in service dept.
December 31, 2017
Good Atomsphere GREAT GREAT GREAT iT WAS A GREAT EXPERIENCE wILL BE BACK AGAIN,wHAT MOREV CAN I SAY IT WAS SO GREAT, QUICK SERVICE AN WE WILL BE BACK. GREAT GREAT GREAT iT WAS A GREAT EXPERIENCE wILL BE BACK AGAIN,wHAT MOREV CAN I SAY IT WAS SO GREAT, QUICK SERVICE AN WE WILL BE BACK. More
October 06, 2017
Exciting deal. After seeing the number of vehicles at Champion that were in the class I was shopping for I had to stop and take advantage of a previous offer to test After seeing the number of vehicles at Champion that were in the class I was shopping for I had to stop and take advantage of a previous offer to test drive . The test drive really impressed me. to the point that I with the salesman's great help found the car with interior and exterior I wanted. From there purchasing the car was like clock work with getting the car there and taking care of all the paper work till we picked up the car. More
Other Employees Tagged: Tim Copenhaver, Chris McCall, Lynn Lloyd
September 20, 2017
Great experience I had not intended on trading my vehicle the day I stopped by, however the deal I was able to get was awesome and I couldn't pass it up. This is 2nd v I had not intended on trading my vehicle the day I stopped by, however the deal I was able to get was awesome and I couldn't pass it up. This is 2nd vehicle I have bought here and both times Charlie the salesman was great to work with. More
Other Employees Tagged: Chris McCall
March 22, 2017
Compromise Willing to deal.I had look at dealerships within 1000 miles and found some better deals. But after some compromise they were willing to meet my price Willing to deal.I had look at dealerships within 1000 miles and found some better deals. But after some compromise they were willing to meet my price to get my business. More
Other Employees Tagged: Tim Copenhaver, Chris McCall, Kristen Martin
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