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35 Reviews of Charlie Luraschi
February 21, 2023
Dependable, always courteous and takes care of the customer's need, clean surroundings and very understanding customer's need, clean surroundings and very understanding More
by Jackie
Verified CustomerOther Employees Tagged: Zach Higdon, Mike Feinstein, Nichole Derleth , Steve Rickard, Mike Scherbring, Gary VanDoren, Leland Worley, Michael and Dane Frankel
Helpful 
February 01, 2023
I had a loaner vehicle picked up on January 27th and had inadvertently left my garage door open in the vehicle. I never received a call that they had the garage door opener when they got the car back. I'm s inadvertently left my garage door open in the vehicle. I never received a call that they had the garage door opener when they got the car back. I'm sure they check the car out when it gets back to the department. I finally realized it at 5:30 that evening. I called and was transferred by the clerk to the service department. No answer, so I called back and she tried again, no answer. The third time she said she'd go check and call me back and that never happened either. So I hurried to get there, it was a 25 minute drive and they closed in less than a half hour. In that time I never got a call to reassure me they had my opener. When I got there, only 2 people were there and they were just hanging around talking, no one else around. Not sure why they wouldn't have had time to answer the phone or call me back, but no they hadn't done that! They reached to the back counter and grabbed my opener and handed it to me when I asked if they had it. I'd say they believed I was on my way, even though I was not sure they even had the opener. I am so tired of rude and inconsiderate people and these two were both rude and inconsiderate as I picked up the opener. It is too bad that Mazda believes in hiring these types of employees at this dealership. As you owe me another oil change I will be going to another Mazda dealer and hopefully they will be more considerate. I'm not very hopeful or sure that is a possibility for Mazda. Too bad because I don't mind the car and am comfortable in the car. Though my process in buying it and now this has been way below par. More
by kmcmillan001
January 31, 2023
This team was amazing and communicated effectively clear and give me updates every day. I appreciate there organization and communication to my issue that was under warranty. and give me updates every day. I appreciate there organization and communication to my issue that was under warranty. More
by legaldml
Other Employees Tagged: Mike Scherbring, Gary VanDoren
August 17, 2022
I always have my car serviced at this dealership because I believe the work is done correctly and only what is necessary. I don’t have to worry about getting “taken” by unnecessary add ons. I believe the work is done correctly and only what is necessary. I don’t have to worry about getting “taken” by unnecessary add ons. More
by E.SLENKER
August 10, 2022
The only place I will buy and car at now. Moe is great and they give you a fair price, good trade and get you in your car 3 times faster than anyone else. No high pressure sales either. R Moe is great and they give you a fair price, good trade and get you in your car 3 times faster than anyone else. No high pressure sales either. Ron More
by ronwgoudy
Other Employees Tagged: Moe Daoud, Zach Higdon, Mike Feinstein, Nichole Derleth , Whitney Repple, Steve Rickard, Mike Scherbring, Thomas Taylor
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