Charlie McFadden
Charlie McFadden at Audi Wyoming Valley

Charlie McFadden | Page 6

General Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
151 Reviews

Dealership Experience

28 yrs, 8 mos

Industry Experience

28 yrs, 8 mos

4.9

151 Reviews

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151 Reviews of Charlie McFadden

April 25, 2024

Dealership Rating
Employee Rating

Their service is superior. They are welcoming and eager to please. The staff is courteous and knowledgeable. More

by bwilliams45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Kyle Osterhout

May 22, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our service at Audi Wyoming Valley to be superior. Providing exceptional service is at the heart of everything we do, and it's incredibly rewarding to know that we've met your expectations. We take great pride in creating a welcoming environment for all our customers, and it's fantastic to hear that you felt welcomed during your visit. Our team strives to make every interaction memorable, and your feedback reaffirms that we're on the right track. Your compliments about the courtesy and knowledge of our staff mean a lot to us. We believe that being courteous and knowledgeable are essential qualities in providing excellent service, and we're thrilled that you found our team to possess these attributes. At Audi Wyoming Valley, we are committed to continuous improvement, and your feedback serves as motivation for us to keep raising the bar. If there's anything specific you appreciated about your experience or if there are areas where you think we can enhance further, please don't hesitate to let us know. Your insights are invaluable to us. Once again, thank you for choosing Audi Wyoming Valley. We sincerely appreciate your patronage, and we look forward to serving you again in the future. Should you have any questions or need assistance, please feel free to reach out to us anytime.

April 20, 2024

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Employee Rating

I was very satisfied with the way you handled the sale of my the car More

by fkodra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Brennan, George Miick , Mitch Kotarski

May 22, 2024

Audi Wyoming Valley responded

Thank you very much for taking the time to share your positive experience with Audi Wyoming Valley. We are thrilled to hear that you were satisfied with the sale of your car and that we were able to meet your expectations. Ensuring a seamless and satisfactory car sale experience is always our top priority, and it's gratifying to know that our efforts have made a difference for you. We pride ourselves on providing exceptional customer service and making the car buying process as smooth and enjoyable as possible. Your satisfaction is a testament to the dedication and hard work of our team here at Audi Wyoming Valley. We strive to uphold the highest standards of professionalism and integrity in all of our interactions with customers, and we are delighted that you felt well taken care of throughout the process. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are here to help in any way we can and look forward to serving you again in the future. Thank you once again for choosing Audi Wyoming Valley. We truly appreciate your business and the opportunity to assist you with your car sale.

April 17, 2024

Dealership Rating
Employee Rating

Great attention to detail. Made the sales process easy and not drawn out. I have already recommended new clients to this dealer. More

by OMEGA_910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Garcia

May 22, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a glowing review of your recent experience with us at Audi Wyoming Valley. We're thrilled to hear that you found our attention to detail to be top-notch and that your sales process was both seamless and efficient. Our team takes great pride in ensuring that each and every customer feels valued and supported throughout their journey with us. It's fantastic to know that we were able to meet your expectations and make your car-buying experience a positive one. We greatly appreciate your recommendation of our dealership to others. There's no greater compliment than knowing that our customers trust us enough to refer their friends and family to us. Rest assured, we'll continue to uphold the standards of excellence that you've come to expect from Audi Wyoming Valley. Should you or any of the new clients you've recommended have any questions or require further assistance, please don't hesitate to reach out. We're always here to help in any way we can. Once again, thank you for choosing Audi Wyoming Valley. We look forward to serving you and your referrals for many more years to come.

April 03, 2024

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Employee Rating

Never bought a car this easy, personnel very knowledgeable and caring. The process very smooth. Thank you More

by CMACSIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Garcia , Mitch Kotarski, Bridget Walsh

Apr 03, 2024

Audi Wyoming Valley responded

We're glad to know that your car-buying experience at Audi Wyoming Valley was smooth and easy! Our team is always here to provide knowledgeable and caring service. Thanks for the positive feedback!

December 03, 2023

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Employee Rating

The showroom was clean and the sales staff was friendly and pleasant and knowledgeable of their cars More

by SHIMKOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia , John Strobel

November 28, 2023

Dealership Rating
Employee Rating

Everyone at Audi Wyoming Valley has been very professional. It’s obvious from the moment you walk through the door they are focused on creating an excellent experience. More

by MIKEMIRARCHI57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Joe Brennan , Mitch Kotarski, John Strobel

November 20, 2023

Dealership Rating
Employee Rating

I found this dealership to be top notch in all aspects, bar none.,questions I had were answered in a very professional manner, I would recommend them to anyone. More

by Rkuzma 6650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

November 07, 2023

Dealership Rating
Employee Rating

The entire experience was delightful. Charlie McFadden is incredible and his support staff was equally superb More

by tgl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Garcia , Mitch Kotarski

November 06, 2023

Dealership Rating
Employee Rating

Recently traded my car and the process was seamless,fair deal and Randy Hozempa and charles McFadden were great to work with. More

by Mahesh
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

November 02, 2023

Dealership Rating
Employee Rating

My experience was great. I turned in a lease and got a new one and they made it very easy. Sales and finance were very knowledgeable. More

by twins1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Randy Hozempa

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