Charlita Hearn | Page 5

Best buying experience in my life. The sales team was amazing and the Sales Manager made sure we were treated like royalty The sales team was amazing and the Sales Manager made sure we were treated like royalty More

by davidgburnettdb Verified Customer Verified Customer

Report | Print

It's always a pleasure to stop by Koons Annapolis, to buy or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. More

by PHILSTRISSEL29 Verified Customer Verified Customer

Report | Print

Our sales representative Zach was very personable and not pushy which made the experience a good one. Charlita was also helpful as well as Terry who did our financing. Great experience. pushy which made the experience a good one. Charlita was also helpful as well as Terry who did our financing. Great experience. More

by laura a Verified Customer Verified Customer

Report | Print

Fabulous, the whole team. Front to back of the house. Competent, friendly, upbeat team. Great workmanship and attitude all around. Front to back of the house. Competent, friendly, upbeat team. Great workmanship and attitude all around. More

by PATRICIA.BARROS Verified Customer Verified Customer

Report | Print

The delivery was just as expected! Could not have been any easier. Thank you to Charlita and the whole crew. You made the process simple and seamless. Could not have been any easier. Thank you to Charlita and the whole crew. You made the process simple and seamless. More

by John Keough Verified Customer Verified Customer

Report | Print

Koons Ford had what I needed in stock. The choice of vehicles is great and the transaction is good. It wasn't to long before I was in my next car. 2020 Fusion. The choice of vehicles is great and the transaction is good. It wasn't to long before I was in my next car. 2020 Fusion. More

by DHRPHOTO1 Verified Customer Verified Customer

Report | Print

Sales people were very good. Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down $5000 on quote. This, after I made it clear I didn't live close and if they couldn't follow through with written quote I didn't want my time wasted. The initial sales person. Was very helpful and pleasant and the sales person who provided me with a demonstration regarding the car was pleasant and very helpful. Financial person was good and able to meet the rate of my credit union. More

Report | Print

Excellent, efficient, professional closing process. No surprises. Charlita was very friendly and did a nice job. No surprises. Charlita was very friendly and did a nice job. More

by DFRANCH157 Verified Customer Verified Customer

Report | Print

Seamless service from beginning to getting the car back. AAAA+++++ service! Cannot ask for more! AAAA+++++ service! Cannot ask for more! More

by ID4 OWner Verified Customer Verified Customer

Report | Print

I've now purchased three vehicles from Charlita Hearn. She's great to work with - just the best! She's great to work with - just the best! More

by BSIBOLSKI Verified Customer Verified Customer

Report | Print