Charlita Hearn
Charlita Hearn at Koons Ford of Annapolis

Charlita Hearn | Page 5

Sales and Leasing

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

Contact Me
5.0
92 Reviews

Over 30 years in Management, Sales, Customer Service. Enjoy assisting prospects, family, and friends find the vehicle the fits their needs. Love the beach, dancing, cooking, and movies

Dealership Experience

12 yrs, 7 mos

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Lincoln Brand Champion

CPO Certified

5.0

92 Reviews

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92 Reviews of Charlita Hearn

February 18, 2024

Dealership Rating
Employee Rating

Our sales representative Zach was very personable and not pushy which made the experience a good one. Charlita was also helpful as well as Terry who did our financing. Great experience. More

by laura a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Swenski, Terry - finance

February 16, 2024

Dealership Rating
Employee Rating

Fabulous, the whole team. Front to back of the house. Competent, friendly, upbeat team. Great workmanship and attitude all around. More

by PATRICIA.BARROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Earl Mosby

February 10, 2024

Dealership Rating
Employee Rating

The delivery was just as expected! Could not have been any easier. Thank you to Charlita and the whole crew. You made the process simple and seamless. More

by John Keough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 06, 2024

Dealership Rating
Employee Rating

Koons Ford had what I needed in stock. The choice of vehicles is great and the transaction is good. It wasn't to long before I was in my next car. 2020 Fusion. More

by DHRPHOTO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby

January 31, 2024

Dealership Rating
Employee Rating

Sales people were very good. Sales manager is untrustworthy and dishonest. I would not recommend this dealership. Given a written quote; had me test drive the car, then went down More

by Dmks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Powell, Andres Zavala , Kevin Bracey

January 29, 2024

Dealership Rating
Employee Rating

Excellent, efficient, professional closing process. No surprises. Charlita was very friendly and did a nice job. More

by DFRANCH157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2024

Dealership Rating
Employee Rating

Seamless service from beginning to getting the car back. AAAA+++++ service! Cannot ask for more! More

by ID4 OWner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Verhuis.

January 22, 2024

Dealership Rating
Employee Rating

I've now purchased three vehicles from Charlita Hearn. She's great to work with - just the best! More

by BSIBOLSKI
Recommend Dealer
Yes

December 30, 2023

Dealership Rating
Employee Rating

Everybody was very professional. I got a fair price and great service. This was my second time buying a new car from them. More

by martinterryins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Andres Zavala

December 22, 2023

Dealership Rating
Employee Rating

Charlita did a great job ,would recommend koons to anyone looking for a truck or car. She got me the exact vehicle i wanted within a day. More

by hostelleyj
Recommend Dealer
Yes
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