Charly Gentry | Page 10

Thank you for the exceptional service provided to us. Everyone went above and beyond to make sure everything was done correctly and in a timely manner. Everyone went above and beyond to make sure everything was done correctly and in a timely manner. More

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Charly Gentry was very professional in helping us with Charly Gentry was very professional in helping us with our 08 Charger in the service dept.with information that was needed before service.Thanks C Charly Gentry was very professional in helping us with our 08 Charger in the service dept.with information that was needed before service.Thanks Charly More

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The local dealership has so far been great but the only frustration is that you can't call the local - you get someone in Florida for scheduling appointments - I can't be the only one that finds this frus frustration is that you can't call the local - you get someone in Florida for scheduling appointments - I can't be the only one that finds this frustrating and pointless More

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The staff is always very friendly and helpful. Would recommend Crown to anyone looking for service or a new car. Great place to do business with recommend Crown to anyone looking for service or a new car. Great place to do business with More

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We’re scheduled to go out of town and had a 8:30 am appt for our truck to have an oil change and tire rotation; they stripped one lugnut, called an auto parts store to get supplies to fix, FOUR hours later for our truck to have an oil change and tire rotation; they stripped one lugnut, called an auto parts store to get supplies to fix, FOUR hours later we are told the store doesn’t have the part so we have to have them put that tire on w only 4 nuts holding it on, and a repair that has to be dealt w another day. Shouldn’t have brought it in. Now we are late for an out of town appointment and we have to pay for a repair that wasn’t necessary. I will never bring my truck here again and when we look to replace this truck(which we are going to do within a year) it won’t be here. Wasted time and wasted money and I don’t have either to burn. Only positive; Charley was apologetic and friendly. More

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The service was great.The receptionist was very helpful.The waiting are was noce and clean.The coffee was theci ever had.The entire staff was excellent helpful.The waiting are was noce and clean.The coffee was theci ever had.The entire staff was excellent More

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Came in for an oil change. Dusty got me in and out quick. Great price and good service. Very professional staff. Already have my next service appointment setup. Great price and good service. Very professional staff. Already have my next service appointment setup. More

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Dusty was great! Actually the whole team was nothing short of amazing!!! They kept me informed on my vehicle throughout the day and knew what they were talking about. GREAT JOB YALL!!! short of amazing!!! They kept me informed on my vehicle throughout the day and knew what they were talking about. GREAT JOB YALL!!! More

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Crown has been a good friend to me through the years. Having purchased a couple of Jeeps from Crown the last few years I have to say the service after the sale was great. The only reason for 4 stars & no Having purchased a couple of Jeeps from Crown the last few years I have to say the service after the sale was great. The only reason for 4 stars & not 5 is I have spent so much money with Crown. You guys need to cut me a better deal next time & the biggest reason is you guys need to hire more employees like Ms. Charly Gentry. She's top class and has been a great help to me on several occasions. I never have any worries when she is in charge of my service. The only reason for rating her 5 star is because there is not an option for 6. So there you have it. I'm very pleased to have been a customer to Crown and look forward to doing more business. I have the Challenger Hellcat on my bucket list. If it were up to me I would give Ms. Charly Gentry a raise! She runs the department well. I'm just saying. very pleased customer, Kerby More

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I go to Dodge in Chattanooga for all of my oil changes. Great people and great service! I would recommend this place for future and present customers. -Justin Berry Great people and great service! I would recommend this place for future and present customers. -Justin Berry More

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