Charly Gentry
Charly Gentry at Crown Chrysler Dodge Jeep Ram of Chattanooga
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Charly Gentry | Page 9

Service Advisor

Crown Chrysler Dodge Jeep Ram of Chattanooga

2120 Chapman Rd
Chattanooga, TN 37421

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Charly Gentry

July 03, 2021

Dealership Rating
Employee Rating

Manny was very very professional and the coolest to deal with, very informative on the jeep we purchased. More

by davidwalden31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Nichols, Dusty Angland , Manny Ospina

July 03, 2021

Dealership Rating
Employee Rating

Manny Ospina was a pleasure to work with. He was very knowledgeable and hassle free. He made a bad situation into a good one! I’d also like to brag on ken Nichols and the service department Charly gentry More

by Poochis4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to share this positive review! Offering smooth and remarkable experiences is always our goal, and we are overjoyed that Manny, Ken, Charly, and Dusty provided you with nothing less and met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

June 25, 2021

Dealership Rating
Employee Rating

Best service personnel in the area. Nowhere else I’d trust taking my vehicle to get service work done. More

by cheyennek5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 25, 2021

Dealership Rating
Employee Rating

Great customer service skills and communication on your vehicle status. More

by Alan W
Recommend Dealer
Yes
Jun 25, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Alan, Thank you for your positive review! We are delighted to hear that our team provided you with a 5-star experience, and got you and your automotive needs efficiently taken care of. It is a pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

June 22, 2021

Dealership Rating
Employee Rating

Professional Charly Gentry greeted me and took my Jeep to service within a few minutes. When it was completed in a reasonable time, she brought my paperwork and fob to me and I was good to go. I so appreciat More

by gmac
Recommend Dealer
Yes
Jun 23, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave this wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad to know you experienced exceptional service from Charly. She will be delighted to hear how greatly valued her assistance. We hope to continue to serve you for many years to come. Safe travels!

May 30, 2021

Dealership Rating
Employee Rating

My 2019 Promaster has been serviced several times by the Crown team. Charly Gentry has been a fantastic customer support rep along with the overall staff led by Wes Overton. Specifically, my Promaster is a More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wes Overton

May 29, 2021

Dealership Rating
Employee Rating

Charley Gentry was great she got me out in a timely manner and explained what was done to my 2019 Jeep Cherokee Latitude when I brought it to Crown for 30,000 mile service. More

by lonnyrjones138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2021

lonnyrjones138 responded

Charley Gentry is an great asset to your dealership

Jun 07, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Lonny, Thank you for leaving Charly this 5-star review! She certainly is a wonderful asset to our team, and we are overjoyed that she could be of remarkable assistance to you! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

May 25, 2021

Dealership Rating
Employee Rating

Been coming to this location since 1995, (Prebull at the time... bought second Caravan there in 2008). Been satisfied with Crown and it's employees since they opened here. Charly G took good care of me on More

by Pretzeldwarf
Recommend Dealer
Yes
May 26, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave us this excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that the quality of our work continuously meets your full satisfaction! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come!

May 24, 2021

Dealership Rating
Employee Rating

Excellent service and attention to my needs. I’m a general contractor and business owner so time is something I never have enough of. Dusty was very helpful and went above and beyond to help accommoda More

by kshall66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dusty Angland

May 26, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Dusty this 5-star review! We are delighted to know that he took great care of you and ensured that your needs were efficiently resolved! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Dusty or the team may help you with!

May 17, 2021

Dealership Rating
Employee Rating

Charly Gentry Was Very nice, polite and very helpful. I Charly Gentry Was Very nice, polite and very helpful. I came in to get my vehicle serviced. She answered all of my questions and concerns. Thanks Cha More

by gwensuttles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2021

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Gwen, Thank you for taking the time to share this 5-star review! We are pleased that Charly could be of assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

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