47 Reviews
Write a ReviewDealership Experience
14 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Master ASE Certified Mechanic
Master ASE Certified Service Advisor
47 Reviews of Chase Clements
February 20, 2019
End of lease transaction My 3-year lease for my 2015 Lexus GS was completed. I went to the dealership to decide whether to trade in and get another lease or buy out my existin My 3-year lease for my 2015 Lexus GS was completed. I went to the dealership to decide whether to trade in and get another lease or buy out my existing vehicle. I decided to purchase the vehicle and all transactions occurred quickly and smoothly. Nice place to do business! More
Other Employees Tagged: John Loving
January 16, 2019
Excellent service Love the customer services at the dealership. Definitely will spread the words to others. This is my 4 Lexus from this dealership this year. Love work Love the customer services at the dealership. Definitely will spread the words to others. This is my 4 Lexus from this dealership this year. Love working with the sales. More
Other Employees Tagged: Shekhar Shroff , Josh Guerra
December 09, 2018
Super easy 2 visits led to my purchase of a new car. It was a smooth transaction with my many questions answered by knowledgeable people. I trusted their experti 2 visits led to my purchase of a new car. It was a smooth transaction with my many questions answered by knowledgeable people. I trusted their expertise. More
Other Employees Tagged: Mary Margaret McGowan , Mike Shafer
November 17, 2018
Lexus GX460 I recently bought my vehicle last weekend. I was very pleased working with Mary. She made the process extremely easy and we got the vehicle at the pri I recently bought my vehicle last weekend. I was very pleased working with Mary. She made the process extremely easy and we got the vehicle at the price we wanted within minutes. She promptly answered my calls/emails when I had questions about my vehicle. Chase in service department was very helpful, he also made the process move quickly and convenient. Overalls exceptional customer services!!! More
Other Employees Tagged: Mary Margaret McGowan , Gerald Chomer, James Vu
August 30, 2018
Customer service very professional Chase is the best, always goes the extra mile to provide quality service, he has never allowed me to leave without making sure the services I needed w Chase is the best, always goes the extra mile to provide quality service, he has never allowed me to leave without making sure the services I needed was provided More
Other Employees Tagged: Lurie Keener
August 25, 2018
Seamless Chase was very helpful through the process and handled the repair pretty well. Everything kept moving without having to check on it. Chase only called Chase was very helpful through the process and handled the repair pretty well. Everything kept moving without having to check on it. Chase only called me when necessary and kept me updated through the processs More
August 24, 2018
55k Service I’m very happy with my Lexus and the service from Westside Lexus Houston. I especially like the fact that the service is quick, straightforward and no I’m very happy with my Lexus and the service from Westside Lexus Houston. I especially like the fact that the service is quick, straightforward and no one tries to push unnecessary service items. Good job More
August 23, 2018
Good service. Good communication. Good service. They took back the car to readdress something I pointed out and fixed it. Friendly service and a well equipped and nice lounge area! Good service. They took back the car to readdress something I pointed out and fixed it. Friendly service and a well equipped and nice lounge area! More
August 23, 2018
Satisfied Customer Very quick and professional. It was a very easy process to schedule my appointment. I was greeted immediately when I drove in and was given instructi Very quick and professional. It was a very easy process to schedule my appointment. I was greeted immediately when I drove in and was given instructions on where to meet my service advisor. Easy process. More
August 20, 2018
Regular maintenance I love having Chase as my service rep as he does an outstanding job on the maintenance of my Lexus and I appreciate him a lot. I love having Chase as my service rep as he does an outstanding job on the maintenance of my Lexus and I appreciate him a lot. More
Other Employees Tagged: Mary Margaret McGowan , Kevin Jacobson, Mike Shafer