Chase Clements
Chase Clements at Westside Lexus

Chase Clements | Page 4

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
53 Reviews
5.0

53 Reviews

Write a Review

Dealership Experience

16 yrs, 4 mos

Industry Experience

17 yrs, 11 mos

Specialties & Trainings

Master ASE Certified Mechanic

Master ASE Certified Service Advisor

53 Reviews of Chase Clements

August 26, 2020

Dealership Rating
Employee Rating

We have bought 3 cars and leased 2 Lexus NTs. Louis Blackman has been our salesman. He has been forthright and honest in his representations. Chase has helped with the servicing of these vehicles. We h More

by GLENNC9984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Blackmon, Nam Pham

Aug 26, 2020

Westside Lexus responded

What can we say to thank you for your loyal business, Glenn? It means a lot to our team at Westside Lexus that you can depend on both our sales and service departments for excellent care. We appreciate your kind words about Louis and Chase!

July 02, 2020

Dealership Rating
Employee Rating

As usual received outstanding service from all the departments I used. Exceeded my expectations and I appreciate the quick processing in a process that is very involved. Thanks to all! More

by Patty
Recommend Dealer
Yes
Jul 02, 2020

Westside Lexus responded

Hi Patty, thank you for reviewing Westside Lexus. I am so glad to hear that our team provided you with the five-star service that we strive for! We look forward to taking care of you next time.

May 12, 2020

Dealership Rating
Employee Rating

Great dealership. Very attentive and when I was unhappy with my purchase late last year, the General Manager let me exchange it for the model I really wanted. It was the right thing to do and I praised the More

by denamcneill
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Alex Winnicki

May 26, 2020

Westside Lexus responded

Hi there! Thank you so much for being a continued member of the Westside Lexus family! It's an honor to be your chosen dealership. We will continue to do all that we can to provide an excellent shopping and service experience for you for many years to come. Thank you for your review!

April 25, 2020

Dealership Rating
Employee Rating

Westside is always has good salespeople that have great knowledge and are very helpful! This is the third time that I bought aLexus from Westside from Mary Margaret More

by Margie
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Apr 29, 2020

Westside Lexus responded

Hi Margie! Thank you for sharing your wonderful experience with us! Mary Margret will be so happy that you're happy with your purchase. She loves taking care of people and this will make her day! Thank you again. Stay safe and well!

April 15, 2020

Dealership Rating
Employee Rating

They worked with us to get us to the right payment and they were fast and efficient. I’ve been a Lexus customer for several years and I won’t ever switch! More

by noelle999
Recommend Dealer
Yes

Other Employees Tagged: John Loving , Anil

Apr 23, 2020

Westside Lexus responded

Hi, noelle999! Thanks so much for continuing to shop with us at Westside Lexus. We love keeping Guests happy and on the road! We appreciate your feedback about timeliness and efficiency, especially in these unprecedented times, we want to make every effort to expedite the process. Thank you again. Sincerely, Your Westside Lexus Team

February 04, 2020

Dealership Rating
Employee Rating

Wonderful dealership! Everyone in the Service Department as well as the Sales Department is polite, respectful and always ready to assist. I will never drive any other type auto other than a Lexus! More

by BCWELCH2
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , John Parish

Feb 05, 2020

Westside Lexus responded

The best review!!! Thanks so much! We promise to never let you down!

February 20, 2019

Dealership Rating
Employee Rating

End of lease transaction My 3-year lease for my 2015 Lexus GS was completed. I went to the dealership to decide whether to trade in and get another lease or buy out my existin More

by mae.fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

January 16, 2019

Dealership Rating
Employee Rating

Excellent service Love the customer services at the dealership. Definitely will spread the words to others. This is my 4 Lexus from this dealership this year. Love work More

by qsong9483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Guerra, Shekhar Shroff

December 09, 2018

Dealership Rating
Employee Rating

Super easy 2 visits led to my purchase of a new car. It was a smooth transaction with my many questions answered by knowledgeable people. I trusted their experti More

by marphar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan , Mike Shafer

November 17, 2018

Dealership Rating
Employee Rating

Lexus GX460 I recently bought my vehicle last weekend. I was very pleased working with Mary. She made the process extremely easy and we got the vehicle at the pri More

by kld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan , Gerald Chomer, James Vu

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