Chege Maina | Page 31

Purchase of used Mdx CM did an excellent job of showing me the different options I had in both RDX and MDX used vehicles. The sale was smooth and easy. CM did an excellent job of showing me the different options I had in both RDX and MDX used vehicles. The sale was smooth and easy. More

by jmw6973 Verified Customer Verified Customer

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Chege Maina worked hard to find a car in our budget. Jackson Acura had a great selection of clean, low miles , used vehicles to chose from. Chege Maina our Sales Consultant listened to the price range we Jackson Acura had a great selection of clean, low miles , used vehicles to chose from. Chege Maina our Sales Consultant listened to the price range we needed to be in and worked hard to give us a few great choices they had that worked inside our budget. Me and my wife found Chege Maina to be a very likeable and easy to listen to person . Conversation with him about living in Kenya made the boring and mundane paper work part of purchasing a car enjoyable. More

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Very easy and friendly Everyone was helpful and spent enough time to ensure we understood every aspect of the car, the finances, and the service plan. We were taken care of Everyone was helpful and spent enough time to ensure we understood every aspect of the car, the finances, and the service plan. We were taken care of quickly and people were patient with our questions and requests. More

by barbprichard0 Verified Customer Verified Customer

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Excellent service and customer care! Each time I've taken my car to Jackson Acura, I've been extremely pleased with both the service/maintenance and customer care. In particular, I feel t Each time I've taken my car to Jackson Acura, I've been extremely pleased with both the service/maintenance and customer care. In particular, I feel that Nick Covino is an exceptionally professional, honest, knowledgeable, and caring Service Advisor; and I completely trust his recommendations! I'd also like to give a shout out to Chege Maina who sold me my pre-owned Acura MDX three years ago--I love the car and thought he was great throughout the process! More

by jfbbb Verified Customer Verified Customer

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Alwaysa mixed bag at Jackson We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, S We have purchased 8 cars there over last 12 years and striking a deal is always rather painful and new car prep is poor. Service department is good, Sales and car delivery is just 4 stars. More

by hdtvguy Verified Customer Verified Customer

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Easy and pleasant I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! More

by km Verified Customer Verified Customer

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Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

by mercer4977 Verified Customer Verified Customer

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Test Driving Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot an Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot and looked at a couple of others that we were also able to drive. As that day ended we were able to take one home for extended consideration. The next day we went back and bought it. The paperwork was pretty quick considering all the forms and hoops they have to jump through to make it happen. The business office was thorough and patient with explaining everything. Thanks Jackson Acura!! More

by masglory Verified Customer Verified Customer

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Hassle free and no pressure My experience in trading and buying a new Acura was very pleasant. The sales team and finance division were all very helpful and informative. In all m My experience in trading and buying a new Acura was very pleasant. The sales team and finance division were all very helpful and informative. In all my experience of making a large purchase I have never felt this comfortable that everyone was working for me and not pressuring me in to anything that I was not completely comfortable in doing! More

by cdclark28 Verified Customer Verified Customer

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Courtesy services that Chege gave me. Chege I will recommend him to anyone,very helpful guy to work with.Knowledgeable on his field,he sure did his homework very well indeed. Chege I will recommend him to anyone,very helpful guy to work with.Knowledgeable on his field,he sure did his homework very well indeed. More

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