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Chelsea Jose

Overview Reviews (143)

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Chelsea Jose

Chelsea Jose | Page 10

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

143 Reviews

Overview Reviews (143)

Dealership Experience

2 yrs, 6 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English

4.8

143 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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143 Reviews of Chelsea Jose

August 16, 2025

Dealership Rating

Employee Rating

I am pleased with the service I received. Excellent people from Chelsea to the casher department. Excellent people from Chelsea to the casher department. More

by DRASROD52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I'm glad to hear that you were pleased with the service you received at Mark Christopher Auto Center. It’s great to know that Chelsea and our cashier department made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2025

Dealership Rating

Employee Rating

Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dario Gomez

Aug 10, 2025 -

Mark Christopher Auto Center responded

I truly appreciate your time in sharing your feedback, Karen. It's great to hear that our staff was helpful and attentive during your visit at Mark Christopher Auto Center. Our team understands that a 4-hour wait can be lengthy, and we're continually looking for ways to improve our service timelines. We appreciate your patience and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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Employee Rating

chelsea jose is exceptional. she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher More

by JAMES.HAMMOND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, James! I am glad to hear that Chelsea provided you with exceptional service and that her expertise and professionalism keep you loyal to Mark Christopher Auto Center. If you have other concerns or questions that you would like to discuss, feel free to reach out to us. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

Dealership Rating

Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Javier Juarez, Cesar Luna, Juan Fletes , Dario Gomez

Jun 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2025

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Employee Rating

I don’t live close to the dealer so because they did not have a loner car I had to wait for for about 3 to 5 hours have a loner car I had to wait for for about 3 to 5 hours More

by mar.mercmm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 25, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand that waiting for 3 to 5 hours without a loaner car could be inconvenient. At Mark Christopher Auto Center, we strive to improve our services and make our customers' visits as smooth as possible. Your feedback is valuable, and I encourage you to reach out to us directly for any future needs. We appreciate your patience and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

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Employee Rating

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Jun 23, 2025 -

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

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Employee Rating

Had my car in the shop for a few fixes had to go in an out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea More

by CUDDYDIDIT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo , Dario Gomez

Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to accommodate our customers and make the repair process as seamless as possible, including the Uber assistance. We truly appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2025

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I have had my vehicle serviced here for the last 8 years. They always take care of my needs. They always take care of my needs. More

by Eulaelazouzi

Verified Customer

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Service Time

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Recommend Dealer

Yes

Jun 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Eula! I appreciate your loyalty to Mark Christopher Auto Center over the past 8 years. It’s great to hear that we have consistently met your needs. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process always kept me updated on all process More

by DIEGO12349

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2025

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Employee Rating

Chelsea Jose is amazing. I find her to be consistently professional and responsive to all my needs. I am committed to GMC and Mark Christopher because of her. I find her to be consistently professional and responsive to all my needs. I am committed to GMC and Mark Christopher because of her. More

by JAMES.HAMMOND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you, James, for your wonderful review! I appreciate your kind words about Chelsea and am thrilled to hear that she has consistently met your needs with professionalism and responsiveness. We value your commitment to GMC and Mark Christopher Auto Center and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932