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Chelsea Jose

Overview Reviews (143)

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Chelsea Jose

Chelsea Jose | Page 9

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

143 Reviews

Overview Reviews (143)

Dealership Experience

2 yrs, 6 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English

4.8

143 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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143 Reviews of Chelsea Jose

October 01, 2025

Dealership Rating

Employee Rating

Chelsea went about and beyond to get me checked in and back on the road again. She is definitely an asset to the company no cap. back on the road again. She is definitely an asset to the company no cap. More

by MAZDADOC7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I am glad to hear you had such a positive experience at Mark Christopher Auto Center. We're proud to have dedicated team members like Chelsea who go above and beyond for our customers. We look forward to assisting you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2025

Dealership Rating

Employee Rating

Chelsea went above and beyond to make sure our vehicle was ready in a timely manner and that everything on the vehicle was thoroughly checked was ready in a timely manner and that everything on the vehicle was thoroughly checked More

by chapy716

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. It's great to hear that Chelsea provided excellent service and ensured your vehicle was ready on time. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2025

Dealership Rating

Employee Rating

Great friendly, professional, and knowledgeable service department. Quick service and always giving update on the progress. department. Quick service and always giving update on the progress. More

by Richard Aceves

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Richard! I am thrilled to hear that you had a great experience with our service department at Mark Christopher Auto Center. Our team takes pride in providing friendly, professional, and knowledgeable service, and it's fantastic to know that you appreciated the quick updates. We look forward to assisting you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

Dealership Rating

Employee Rating

Everything was good Everything was good Everything was good Everything was good Everything was good Everything was good Everything was good good Everything was good Everything was good Everything was good Everything was good More

by drbotros

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 21, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your positive review! I appreciate your feedback and am thrilled to hear that everything was good during your visit to Mark Christopher Auto Center. We look forward to assisting you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2025

Dealership Rating

Employee Rating

Chelsea was very professional, she communicated with me through having my vehicle. Excellent place highly recommend. through having my vehicle. Excellent place highly recommend. More

by LISA@DMELECTRIC-INC.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Lisa! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our team, especially Chelsea, provided professional and effective communication while servicing your vehicle. Your recommendation means a lot to us! We look forward to serving you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 09, 2025

Dealership Rating

Employee Rating

Waiting for your car can sometimes be a hassle but service was quick and the waiting area is nice and clean. All employees at the service department are great but Chelsea was amazing as always! service was quick and the waiting area is nice and clean. All employees at the service department are great but Chelsea was amazing as always! More

by summer

Verified Customer

Service Communication

Recommend Dealer

Yes

Sep 09, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Summer! I truly appreciate your kind words about our service team and the waiting area at Mark Christopher Auto Center. It’s fantastic to hear that Chelsea made your experience exceptional. Looking forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2025

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Employee Rating

I had a warranty issue with my 1 year old Escalade and as usual Chelsea got me right in and out. Treated like family. Very happy with my service. usual Chelsea got me right in and out. Treated like family. Very happy with my service. More

by SCOTTDARROW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Scott! I'm thrilled to hear that Chelsea provided you with excellent service regarding your Escalade's warranty issue. At Mark Christopher Auto Center, we strive to treat every customer like family, and it’s great to know you felt that during your visit. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 31, 2025

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Employee Rating

My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More

by rickywoodard06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna , Leslie Fuentes, Dario Gomez, Joe Lopez

Aug 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2025

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Employee Rating

Car is up and running like new, took a lil while but it’s all good now all good now More

by JOELMADRID1999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon

Aug 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, Joel! We appreciate your patience during the process and are glad to hear that your car is running like new now. If you have any further questions or need assistance, feel free to reach out to us at Mark Christopher Auto Center. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2025

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Employee Rating

Brought my CTS in for service on the pop-up navigation but unfortunately GM no longer makes this replacement part, but Chelsea recommended and called a 3rd party vendor that is a mobile unit that will be but unfortunately GM no longer makes this replacement part, but Chelsea recommended and called a 3rd party vendor that is a mobile unit that will be coming out to repair. Greatly appreciated her recommendation and calling the vendor on my behalf More

by hartofharts

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Aug 23, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! I'm happy to know that Chelsea was able to assist you with your CTS service and find a solution for the pop-up navigation issue. We appreciate your positive feedback and are always here to help. We look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932