Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose | Page 11

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
113 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

15 yrs

Languages Spoken

English English

4.9

113 Reviews

Write a Review

113 Reviews of Chelsea Jose

February 16, 2025

Dealership Rating
Employee Rating

Great customer service! Chelsea Jose Is one of the best service writer i have ever dealt with. She goes above and beyond. If you never service on your Cadillac make sure yo More

by Dgr2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to provide excellent customer service, and it's rewarding to know that Chelsea went above and beyond for you. We appreciate your recommendation for Cadillac service and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2025

Dealership Rating
Employee Rating

I greatly appreciate Chelsea and all her efforts to professionally meet my expectations. She went above and beyond to make sure my vehicle is properly fixed, and all my needs were addressed. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, James! We truly appreciate your recognition of Chelsea's hard work and dedication. At Mark Christopher Auto Center, we strive to exceed our customers' expectations, and it’s wonderful to hear that we succeeded in addressing all your needs. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2025

Dealership Rating
Employee Rating

Chelsea was very helpful and patient while i figured out the warranty coverage. she was easy to communicate with and sent over the needed information quickly. Thank you much. More

by gloria.martinez39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2025

Mark Christopher Auto Center responded

Thank you, Gloria! We truly appreciate your positive feedback about your experience at Mark Christopher Auto Center. It's great to hear that our team was helpful and efficient in assisting you with your warranty coverage. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2025

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Thank you very much, Chelsea! We had a great experience, you make us feel like family which is very rare nowadays. Excellent Service! More

by EVOLUTIONCOLLISIONINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Chelsea made you feel like family. We take pride in providing excellent service and truly appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2025

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Employee Rating

Chelsea is very informative of the status on the repairs of my vehicle and help with a loaner car when needed More

by ERICAS33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Mark Christopher Auto Center responded

Thank you, Erica, for your wonderful feedback! We're thrilled to hear that you found our service informative, especially regarding the status of your vehicle repairs. It’s also great to know that the loaner car option met your needs. We appreciate your business and look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2025

Dealership Rating
Employee Rating

Chelsea is magnificent. She goes out of her for her customers to make sure they are satisfied with any service performed. She’s truly delightful. More

by GJAC76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Mark Christopher Auto Center responded

Thank you! We greatly appreciate your kind words about our team member. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's wonderful to hear that Chelsea made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Dealership Rating
Employee Rating

Chelsea is very professional person, friendly, helpful. I recommend everyone to get support from her. More

by morisjacaman
Recommend Dealer
Yes
Feb 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. Her professionalism and helpfulness are truly valued. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2025

Dealership Rating
Employee Rating

Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More

by MRSMISSYLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Chelsea was helpful throughout your experience at Mark Christopher Auto Center. It's great to know that she was able to assist with your recall and accommodate your schedule. We appreciate you sharing your positive experience and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2025

Dealership Rating
Employee Rating

Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We are thrilled to hear that Chelsea provided you with professional and knowledgeable service during your visit to Mark Christopher Auto Center. Keeping our customers informed is a priority for us, and it’s great to know that she was there to assist you every step of the way. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

Dealership Rating
Employee Rating

Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu More

by EXACT.MELEE-5C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I appreciate your acknowledgment of our service advisors and understand your concerns about the efficiency of our service center, particularly with parts ordering. I strive to improve and appreciate your patience as we work through these processes. If you have any further questions or concerns, please feel free to reach out to me. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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