Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
137 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

15 yrs, 4 mos

Languages Spoken

English English

4.9

137 Reviews

Write a Review

137 Reviews of Chelsea Jose

August 08, 2026

Dealership Rating
Employee Rating

Chelsea has been a great help to resolving the issues of my car. I appreciate her help and her updates.. More

by LOU1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Lou! I’m pleased to hear that Chelsea was able to assist you with your car and keep you updated throughout the process. At Mark Christopher Auto Center, our team strives to provide excellent service, and I appreciate your feedback. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Dealership Rating
Employee Rating

Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change More

by roller_mama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Aug 03, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you found the service staff at Mark Christopher Auto Center to be friendly and helpful. I appreciate your patience during your oil change and understand that 4 hours is longer than expected. Please feel free to reach out to me directly if you have any further concerns. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2026

Dealership Rating
Employee Rating

For a first-time customer there was no communication on where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email woul More

by VERONICA.RESENDIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Veronica. I appreciate your feedback regarding the check-in process and communication during your visit to Mark Christopher Auto Center. It's important to us that you feel informed and supported, especially as a new customer. I will certainly take your suggestions into account to improve our appointment emails and communication regarding service updates. If you have any further concerns or questions, please don’t hesitate to reach out to me. We hope to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2026

Dealership Rating
Employee Rating

Great customer service. They were really helpful and address all our needs in a professional manner More

by CCDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I truly appreciate your positive feedback about the great customer service you had at Mark Christopher Auto Center. It’s wonderful to hear that we're able to address all your needs professionally. Looking forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2026

Dealership Rating
Employee Rating

Chelsea is always prompt to respond and takes care of all our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bri More

by Candisuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Mark Christopher Auto Center responded

Thank you for taking the time to leave such a wonderful review, Candi! I truly appreciate your kind words about Chelsea and her commitment to providing exceptional service at Mark Christopher Auto Center. It's great to hear that you feel confident in trusting us with your vehicle. We look forward to continuing to serve you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2026

Dealership Rating
Employee Rating

I love taking my vehicle to Mark Christopher for service. They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purc More

by fireprotection4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Mark Christopher Auto Center responded

Thank you for your review! I'm glad you love bringing your vehicle to Mark Christopher Auto Center. It's great to know that Chelsea has made such a positive impact during your experience with us. I appreciate your kind words about our communication and cleanliness. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2026

Dealership Rating
Employee Rating

The service area waiting room was very clean and inviting with drinks and snacks. The cashiers were very helpful in loaning me their charger for my phine. More

by DEBMODICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Mark Christopher Auto Center responded

Thank you, Deb! I'm so glad to hear that you enjoyed our clean and inviting waiting room at Mark Christopher Auto Center, along with the helpful service from our cashiers. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2026

Dealership Rating
Employee Rating

Chelsea was excellent! She took care of me when there was a mixup on my original service request. Although it took longer than usual for the repairs to be done, I left very More

by Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Mark Christopher Auto Center responded

Thank you for your review, Kia. I'm glad to hear that Chelsea provided you with excellent service and took care of the mix-up with your service request. I appreciate your understanding regarding the repair time and am happy that you left satisfied. We look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2026

Dealership Rating
Employee Rating

I’ve had multiple issues with my vehicle and it’s been there many times not so much because it’s issues with the dealer but more along the lines of the extended warranty people pushing back. Chelsea was s More

by HAPPYJESS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Mark Christopher Auto Center responded

Thank you for your thoughtful review! I'm pleased to hear that Chelsea provided exceptional support throughout the repair process, kept you informed every step of the way, and went above and beyond to assist you with your extended warranty claim at Mark Christopher Auto Center. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...