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Chelsea Jose
Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
152 Reviews
Dealership Experience
2 yrs, 6 mos
Industry Experience
15 yrs, 5 mos
Languages Spoken
English
152 Reviews
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152 Reviews of Chelsea Jose
September 20, 2026
The staff at Mark Christopher Cadillac were super nice and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offere and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offered to get me a ride home so I wouldn't have to stay and wait. They also sent an Uber to pick me up from home and take me back to the dealership when my car was ready, excellent service More
by megablokk
Verified Customer
September 10, 2026
Chelsea is reliable and communicative, tech maintenance staff not reliable, new damages after repairs, vehicle back in service for new damages after just a couple of days out from service, issues in the pa staff not reliable, new damages after repairs, vehicle back in service for new damages after just a couple of days out from service, issues in the past with customer service by an agent named Oscar. He’s no longer there. Management had contacted us from previous service issues, promised some kind of compensation never heard back, which I’m not looking for a handout I’m looking for reliable service. More
by R_CASILLAS55
September 06, 2026
Outstanding Customer Service knowledgeable about the various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! More
by BKINNERY@YAHOO.COM
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
by buttonfly91701
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 02, 2026
Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More
by davidblock614
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
August 30, 2026
I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. experience I've experienced with the service Department and my high mileage vehicle. More
by RICOSFEET
Other Employees Tagged: Jeff Rizzi, Nobu Damon, Juan Fletes
