Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
Dealership Experience
2 yrs, 5 mos
Industry Experience
15 yrs, 4 mos
Languages Spoken
English
137 Reviews
Write a Review137 Reviews of Chelsea Jose
August 03, 2026
Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
August 03, 2026
Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change Just wish it didn’t take 4 hrs for an oil change More
Other Employees Tagged: Nobu Damon
July 29, 2026
For a first-time customer there was no communication on where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email woul where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email would be helpful. Agent did advise of wait time however, at the extended time better communication of car status if wait time has exceeded would also be helpful. Besides what was noted on paperwork, no one updated to what was included with service. Not upset just a new customer of Buick. More
July 24, 2026
Chelsea is always prompt to respond and takes care of all our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bri our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bringing our car there because we truly trust Chelsea and her work. More
July 17, 2026
I love taking my vehicle to Mark Christopher for service. They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purc They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purchase. She calls to see how I am do I am doing and if my vehicle is running ok. Great communicator. They do a great job, area is always clean. More
July 10, 2026
Chelsea was excellent! She took care of me when there was a mixup on my original service request. Although it took longer than usual for the repairs to be done, I left very She took care of me when there was a mixup on my original service request. Although it took longer than usual for the repairs to be done, I left very satisfied with everything being completed. Thank you, Chelsea. More
June 30, 2026
I’ve had multiple issues with my vehicle and it’s been there many times not so much because it’s issues with the dealer but more along the lines of the extended warranty people pushing back. Chelsea was s there many times not so much because it’s issues with the dealer but more along the lines of the extended warranty people pushing back. Chelsea was super helpful getting these repairs and claim started with the extended warranty dept and kept me informed the entire time. I believe she goes above and beyond I would answer my calls and messages at all times, she is amazing. More

