Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
113 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

15 yrs

Languages Spoken

English English

4.9

113 Reviews

Write a Review

113 Reviews of Chelsea Jose

April 20, 2026

Dealership Rating
Employee Rating

Chelsea continues to represent Mark Christopher Cadillac showing me that she cares. I have never dealt with a service representative that is as professional and compassionate as she is. From the time she an More

by SCOTTDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Scott! I truly appreciate your kind words about Chelsea and the positive experience you've had at Mark Christopher Auto Center. It's great to hear that her professionalism and compassion made a difference during your service appointment. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 14, 2026

Dealership Rating
Employee Rating

Service was great. Was glad they met our needs and provided a loaner car during our service. They took their time and fulfilled the job. More

by CHERI179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Mark Christopher Auto Center responded

Thank you so much for your kind words! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that I was able to meet your needs, including providing a loaner car during your service. I appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 10, 2026

Dealership Rating
Employee Rating

I was experiencing a small issue with my Cadillac. I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the More

by Lmoreno909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Mark Christopher Auto Center responded

Thank you so much for your kind words! I’m thrilled to hear about your positive experience with Chelsea and the service staff at Mark Christopher Auto Center. We strive to provide excellent service, and it’s great to know that we were able to assist you with your Cadillac. I truly appreciate your feedback, and our team hopes to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2026

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Employee Rating

I always receive professional and friendly service when I come to Mark Christopher for auto service. More

by B Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Apr 05, 2026

Mark Christopher Auto Center responded

Thank you for your great review! I truly appreciate your kind words about the professional and friendly service you receive at Mark Christopher Auto Center. We look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2026

Dealership Rating
Employee Rating

This was the first time bringing my XT5 to Mark Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service c More

by LACRUMBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Lacrum! I’m thrilled to hear that you had a fantastic experience with Chelsea at Mark Christopher Auto Center. Your recommendation means a lot, and glad your Cadillac XT5 was in good hands. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

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Employee Rating

I had an excellent experience with Mark Cadillac, thanks to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step More

by VANESSAHUERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

Mar 29, 2026

Mark Christopher Auto Center responded

Thank you for your review, Vanessa! I’m glad about your excellent experience with Chelsea at Mark Christopher Auto Center. It's great to know that her professionalism and communication made a positive impact on your service experience, especially with arranging a rental vehicle for your convenience. We appreciate your recommendation and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2026

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Employee Rating

I have purchased 2 cars from the dealership. The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are More

by summer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alazar Omari, Nobu Damon , Cesar V. (Finance)

Mar 30, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear you've had a great experience purchasing two cars from Mark Christopher Auto Center. It's great to know that everyone from Sales, Finance, and Service has consistently provided you with the support you need. We appreciate your loyalty and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 15, 2026

Dealership Rating
Employee Rating

As usuall, my service writer, Chelsea Josecontiues to take great care of me as if I were family. She is always very professional from the time I call her for an appointment, until the time I go. The wait More

by SCOTTDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Mark Christopher Auto Center responded

Thank you for your review, Scott! I’m happy to hear that Chelsea took such great care of you during your visit to Mark Christopher Auto Center. It's fantastic to know you found our facilities clean and comfortable. We appreciate your recommendation and look forward to serving you and your family and friends soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 12, 2026

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Employee Rating

Reliable, trust worthy and provide updates tehiughtojt the entire process. I felt heard and provide me a rental More

by ALEXISPENA1972
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Jerry Pena

Mar 13, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alexis! I’m thrilled to hear that you found Mark Christopher Auto Center reliable and trustworthy during your experience. It's great to know that you felt heard and were provided updates throughout the process, along with a rental. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2026

Dealership Rating
Employee Rating

Good customer service all repairs were drawn satisfactory. Chelsea was great service writer. Thank you More

by DON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Don! I'm thrilled to hear you had a great experience with our team, especially with Chelsea as your service writer. Your satisfaction means a lot to us at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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