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Chelsea Jose
Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
157 Reviews
Dealership Experience
2 yrs, 7 mos
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
157 Reviews
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157 Reviews of Chelsea Jose
October 09, 2026
Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go anywhere else for our Cadillac service and they have earned me as a lifelong customer for all future sales. More
by DBGALLEANO
Verified CustomerOther Employees Tagged: Sam Fakhouri, Jeff Rizzi, Dino Picanzo, Avo Injian, Cesar Luna, Juan Fletes, Lloyd Beardsley, Frank Vera
October 08, 2026
When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went to the service area and everyone there just kept pointing fingers at each other not saying who to talk about this More
by Roblez213
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 28, 2026
Excellent buying experience. Very professional, kind staff. Would recommend all friends and family to purchase here. Thank you Lloyd, Johnny and JT! Very professional, kind staff. Would recommend all friends and family to purchase here. Thank you Lloyd, Johnny and JT! More
by Chelsea
Other Employees Tagged: Johnny Mendoza, JT Trimble, Nobu Damon, Sam Abdelmesseh, Lloyd Beardsley
September 23, 2026
Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More
by luis.nunez812
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 20, 2026
The staff at Mark Christopher Cadillac were super nice and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offere and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offered to get me a ride home so I wouldn't have to stay and wait. They also sent an Uber to pick me up from home and take me back to the dealership when my car was ready, excellent service More
by megablokk
September 10, 2026
Chelsea is reliable and communicative, tech maintenance staff not reliable, new damages after repairs, vehicle back in service for new damages after just a couple of days out from service, issues in the pa staff not reliable, new damages after repairs, vehicle back in service for new damages after just a couple of days out from service, issues in the past with customer service by an agent named Oscar. He’s no longer there. Management had contacted us from previous service issues, promised some kind of compensation never heard back, which I’m not looking for a handout I’m looking for reliable service. More
by R_CASILLAS55
