Chelsea Jose

She is very professional. She went above and beyond to help us with our problem. She went above and beyond to help us with our problem. More

by momnpopi Verified Customer Verified Customer

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The service department truly saved my 2013 Cadillac ATS. I was honestly worried the car was near the end of its life, but the team diagnosed the issues correctly, completed major repairs in a surprisingly s I was honestly worried the car was near the end of its life, but the team diagnosed the issues correctly, completed major repairs in a surprisingly short timeframe, and charged a very fair price for the amount of work involved. What impressed me most was Chelsea’s communication, professionalism, and efficiency throughout the process. They treated my car with care and never made me feel pressured or taken advantage of. It’s rare to find a service department that delivers quality work, reasonable pricing, and quick turnaround all at the same time. Thanks to their hard work, my ATS is back on the road and running great again. I highly recommend this dealership’s service department to anyone looking for honest and dependable automotive service. More

by GLEN’S_ATS Verified Customer Verified Customer

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I’m extremely happy with the service department! They fixed my car quickly and efficiently, and the whole process was smooth from start to finish. I really appreciate the fast turnaround and great c They fixed my car quickly and efficiently, and the whole process was smooth from start to finish. I really appreciate the fast turnaround and great communication. Highly recommend—thank you for such excellent service! More

by VANESSAHUERTA Verified Customer Verified Customer

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Chelsea continues to represent Mark Christopher Cadillac showing me that she cares. I have never dealt with a service representative that is as professional and compassionate as she is. From the time she an showing me that she cares. I have never dealt with a service representative that is as professional and compassionate as she is. From the time she answers my call to schedule a appointment until the time I pick it up. Rest assure, I know my problem my vehicle has, will be fixed. More

by SCOTTDARROW Verified Customer Verified Customer

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Service was great. Was glad they met our needs and provided a loaner car during our service. They took their time and fulfilled the job. Was glad they met our needs and provided a loaner car during our service. They took their time and fulfilled the job. More

by CHERI179 Verified Customer Verified Customer

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I was experiencing a small issue with my Cadillac. I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the service staff. She was able to take my car in, figure out the issue and repair it. The best part was that she was able to get me into a rental while they repaired my car. I got constant updates about the car. When they figured out the issue she explained exactly what it was and how long it would take to fix. When I finally picked up my car, it was already on the lot washed and ready to go! Thanks again to Chelsea and the rest of the Mark Christopher staff for helping me out. More

by Lmoreno909 Verified Customer Verified Customer

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I always receive professional and friendly service when I come to Mark Christopher for auto service. come to Mark Christopher for auto service. More

by B Kennedy Verified Customer Verified Customer

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This was the first time bringing my XT5 to Mark Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service c Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service center. More

by LACRUMBAKER Verified Customer Verified Customer

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I had an excellent experience with Mark Cadillac, thanks to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step of the process. Chelsea also went above and beyond by assisting me in securing a rental vehicle while my car was being serviced, which made a significant difference and added convenience during the repair. When I received my vehicle back, it was running like new. I am extremely satisfied with the quality of service provided and truly appreciate the level of care and attention to detail. I highly recommend Chelsea and the team at Mark Cadillac for their exceptional customer service and commitment to excellence. More

by VANESSAHUERTA Verified Customer Verified Customer

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I have purchased 2 cars from the dealership. The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are amazing and always helpful. More

by summer Verified Customer Verified Customer

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