Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
Dealership Experience
2 yrs, 1 mo
Industry Experience
15 yrs
Languages Spoken
English
113 Reviews
Write a Review113 Reviews of Chelsea Jose
April 20, 2026
Chelsea continues to represent Mark Christopher Cadillac showing me that she cares. I have never dealt with a service representative that is as professional and compassionate as she is. From the time she an showing me that she cares. I have never dealt with a service representative that is as professional and compassionate as she is. From the time she answers my call to schedule a appointment until the time I pick it up. Rest assure, I know my problem my vehicle has, will be fixed. More
April 10, 2026
I was experiencing a small issue with my Cadillac. I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the I took it to Make Christopher and Chelsea helped me out. She was extremely friendly and welcoming since the start. This also includes the rest of the service staff. She was able to take my car in, figure out the issue and repair it. The best part was that she was able to get me into a rental while they repaired my car. I got constant updates about the car. When they figured out the issue she explained exactly what it was and how long it would take to fix. When I finally picked up my car, it was already on the lot washed and ready to go! Thanks again to Chelsea and the rest of the Mark Christopher staff for helping me out. More
April 04, 2026
I always receive professional and friendly service when I come to Mark Christopher for auto service. come to Mark Christopher for auto service. More
Other Employees Tagged: Nobu Damon
March 31, 2026
This was the first time bringing my XT5 to Mark Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service c Christopher Cadillac for service. Chelsea the service advisor was fantastic and went above and beyond. I would highly recommend her and the service center. More
March 29, 2026
I had an excellent experience with Mark Cadillac, thanks to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step to Chelsea. From the very beginning, she demonstrated outstanding professionalism and clear communication, keeping me informed throughout every step of the process. Chelsea also went above and beyond by assisting me in securing a rental vehicle while my car was being serviced, which made a significant difference and added convenience during the repair. When I received my vehicle back, it was running like new. I am extremely satisfied with the quality of service provided and truly appreciate the level of care and attention to detail. I highly recommend Chelsea and the team at Mark Cadillac for their exceptional customer service and commitment to excellence. More
Other Employees Tagged: Tony
March 29, 2026
I have purchased 2 cars from the dealership. The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are The process is always easy, inventory is large and I always find the car I am looking for. All of the employees from Sales to Finance to Service are amazing and always helpful. More
Other Employees Tagged: Alazar Omari, Nobu Damon , Cesar V. (Finance)
March 15, 2026
As usuall, my service writer, Chelsea Josecontiues to take great care of me as if I were family. She is always very professional from the time I call her for an appointment, until the time I go. The wait take great care of me as if I were family. She is always very professional from the time I call her for an appointment, until the time I go. The waiting area and facilities are very clean and comfortable. I would definitely recommend Mark Christopher to anyone of my family members and freinds. More
March 12, 2026
Reliable, trust worthy and provide updates tehiughtojt the entire process. I felt heard and provide me a rental the entire process. I felt heard and provide me a rental More
Other Employees Tagged: Nick Polytarhos, Jerry Pena
March 06, 2026
Good customer service all repairs were drawn satisfactory. Chelsea was great service writer. Thank you satisfactory. Chelsea was great service writer. Thank you More
Other Employees Tagged: Jeff Rizzi

