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Nobu Damon
Nobu Damon
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
162 Reviews
162 Reviews
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162 Reviews of Nobu Damon
September 11, 2026
Thank you for reaching out. I am extremely grateful for the excellent service that was provided and the timeliness it was provided. Nobu was very professional, very courteous, a I am extremely grateful for the excellent service that was provided and the timeliness it was provided. Nobu was very professional, very courteous, and compassionate about understanding that I needed transportation for work. He took the time to explain the process clearly, was honest with his time estimation, and took the time to keep me updated on a daily basis to let me know the status of my car which helped me to trust that the dealership was doing everything they could to move my car forward. He and his customer service is "A++" and I cannot put into words how truly grateful I am for that. The only thing that was disappointing was not being able to have a loaner car available when not knowing how long my car would take for the week that I was without transportation. Although I know it's not required, I cannot begin to tell you how much a loaner car is of value when you have to figure out how to get to work. Nobu made the whole process easy. I will definitely bring my car back and tell my friends about your shop. Thanks again! More
by STS0
Verified Customer
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
by buttonfly91701
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 03, 2026
Nobu was extremely responsive. A true professional. Always returned my calls and explained things thoroughly. Always impressed with him and the service departemnt A true professional. Always returned my calls and explained things thoroughly. Always impressed with him and the service departemnt More
by DGOLDBERG1
September 02, 2026
Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More
by davidblock614
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
August 30, 2026
I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. experience I've experienced with the service Department and my high mileage vehicle. More
by RICOSFEET
Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Juan Fletes
August 29, 2026
How do you take my car out of the bay and lose it for 20 mins and 3 people try and “find” it only for one to come back and say it’s being washed that I requested the wash when I never requested a wash the p mins and 3 people try and “find” it only for one to come back and say it’s being washed that I requested the wash when I never requested a wash the person that told me this was the same person who checked my car in and I had told them i scheduled the first appointment because i had somewhere to be. Then send me a text to apologize and ask for a 10 star rating. Every time i come here it’s always shady. I’d rather pay full price to avoid shady places. Won’t come back More
by nicole.blackwood928
