Chelsea Norton | Page 17
Warranty Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
249 Reviews
Write a Review249 Reviews of Chelsea Norton
October 13, 2021
The team at Rothrock are always on top of your priorities. They have A great staff that is always on top of their game. priorities. They have A great staff that is always on top of their game. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta
October 09, 2021
Reliable staff and a decent selection of cars. I would recommend to family and friends to buy here recommend to family and friends to buy here More
Other Employees Tagged: Patrick Jeffers
September 23, 2021
Great dealership! Easy drop off and work completed same day. Very clean shop recommended them, day. Very clean shop recommended them, More
Other Employees Tagged: Simone McErlean, David Leverington, Donna Oswald, Nicole Mohr, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Craig Stecker
September 10, 2021
Thank you for getting my car done in time . Charlene was not very helpful with thinking I could get it in time. But was great timing. Appreciate it. not very helpful with thinking I could get it in time. But was great timing. Appreciate it. More
Other Employees Tagged: Charlene Kratzer , Other service advisor .. did not catch name has a beard and very nice .. he called and said car was done and very nice man
September 08, 2021
Rushed service! I purchased a brand new Nissan Pathfinder 3 weeks ago. After driving for a week the Engine light came on and letting out a burn smell. I called customer service. They put me on hold for 40 mi 3 weeks ago. After driving for a week the Engine light came on and letting out a burn smell. I called customer service. They put me on hold for 40 minutes. I had to hang up and call back. I finally got to speak to their service department and she replies they are too busy so I would need to get schedule an appointment. More
August 31, 2021
Wonderful service. Friendly people, great comfortable lounge to relax in while waiting. Top notch!! Vehicle was very clean inside and out! Thank you very much! lounge to relax in while waiting. Top notch!! Vehicle was very clean inside and out! Thank you very much! More
Other Employees Tagged: Charlene Kratzer , I don’t know who actually did the service
August 01, 2021
Amazing Service! They were very detailed with their assessment and worked well with me. They were time efficient and fixed everything on the vehicle. Free Car wash also! assessment and worked well with me. They were time efficient and fixed everything on the vehicle. Free Car wash also! More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Nick Bencivengo
July 31, 2021
Went to Rothrock with my Jeep Liberty.The vehicle had Went to Rothrock with my Jeep Liberty. The vehicle had engine issues. The suv would just stop. The next day the service writer called me and said the Went to Rothrock with my Jeep Liberty. The vehicle had engine issues. The suv would just stop. The next day the service writer called me and said they needed four hours of diagnostic time to fix the electrical problems with the suv. They kept the vehicle a week. This time a manager called and said they wanted more money to keep working on the suv. I asked what was the electrical problem that they found? None! Wanted to rebuild the top of the engine? I asked what was wrong with the engine and he didn’t know! He did know it was going to be a lot more money. After spending over four hundred dollars on just diagnosing and still hadn’t given me an answer on what is wrong with my vehicle I realized that I was getting ripped off! I paid for the diagnostic time and took back the suv. You claim you are a dealership for Jeep and can’t even diagnose one in four hours ? That’s pathetic and not acceptable! More
Other Employees Tagged: Steve Bennett, Mario Sessanta

